Where every journey is a milestone
At Milestone Coaches, we are a family-run business with a passion for providing exceptional coach hire services to individuals, groups, and organisations across Essex and beyond. Our commitment to excellence has earned us a reputation as one of the most reliable and trustworthy coach hire companies in the region.
Our History
Established with a single coach, our company has grown significantly over the years, and today, we boast a modern fleet of vehicles that cater to a wide range of needs. From small groups to large parties, we have the perfect coach to suit your requirements. Our team of experienced drivers, mechanics, and customer service professionals work tirelessly to ensure that every journey is safe, comfortable, and memorable.
Our Services
We offer a comprehensive range of coach hire services, including excursions, weddings, corporate events, school trips, sports teams, and airport transfers. Whether you need a coach for a day trip, a weekend getaway, or a longer journey, we have the perfect solution. Our fleet includes luxurious executive coaches, standard coaches, and minibuses, all of which are well-maintained, clean, and comfortable.
We understand that every customer is unique, and that's why we offer bespoke services tailored to your specific needs. Our experienced team will work closely with you to understand your requirements, provide a competitive quote, and ensure that your journey is hassle-free from start to finish. We pride ourselves on our flexibility, and we're happy to accommodate any special requests or changes to your itinerary.
Why Choose Us?
At Milestone Coaches, we're dedicated to providing an exceptional customer experience. We're proud of our reputation for reliability, punctuality, and excellent customer service. Our coaches are regularly serviced and maintained to ensure that they're safe, clean, and comfortable. Our drivers are experienced, courteous, and knowledgeable, and they'll ensure that you arrive at your destination feeling relaxed and happy.
We're fully insured, and our coaches are equipped with the latest safety features. We're also committed to reducing our carbon footprint, and we're constantly exploring ways to reduce our environmental impact.
Our Commitment
At Milestone Coaches, we're committed to providing a first-class service that exceeds your expectations. We're dedicated to building long-term relationships with our customers, and we're proud of our repeat business and referrals. We're passionate about what we do, and we're always looking for ways to improve and innovate.
Customer Reviews Summary
Customer Service
The first review by Clare Ford highlights an unfortunate experience with the customer service. The reviewer describes the service as "dreadful" and advises potential customers to look elsewhere for quality service. They express disappointment in the lack of communication regarding availability and price, stating they had to chase the company for a response, which was ultimately a blunt and unhelpful email.
Service Quality and Price
In stark contrast, Brian Vanson's review offers a more positive outlook. They praise the "good service, " "good coach, " and the "spot on" price. This reviewer intends to use the company for all their away Bowls trips from Gloucester Park Bowls Club.

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