Transforming spaces, one frame at a time
At Redroute Buses, we take pride in being one of the leading transportation companies in London and the South East. With over 20 years of experience, we have built a reputation for providing safe, reliable, and comfortable transportation services to our customers. Our team of experienced drivers and staff are dedicated to providing the highest level of customer service, ensuring that every ride with us is enjoyable and memorable.
Our Services
We offer a wide range of services to cater to your transportation needs. From regular local bus routes to special event transportation, we have you covered. Our experienced drivers and well-maintained vehicles ensure that your journey with us is smooth and enjoyable. We also provide buses and coaches for hire for corporate events and weddings, equipped with comfortable seating, air conditioning, and on-board entertainment systems to make your journey with us a memorable one. Additionally, we provide safe and reliable transportation for school children, with our experienced drivers ensuring that your child arrives at school and back home safely and on time.
Why Choose Redroute Buses?
At Redroute, we are committed to providing the best transportation services to all our passengers. Our experienced drivers, well-maintained vehicles, and dedication to safety and comfort set us apart from the rest. We understand that transportation needs can arise at any time, which is why we are always available to meet your needs. Our vehicles run on schedule to ensure that you arrive at your destination on time. We also believe that safe and reliable transportation should be affordable for everyone, which is why we offer unbeatable prices for all our services.
Our Commitment to Safety and Comfort
We take the safety and comfort of our passengers very seriously. Our drivers are professionally qualified and experienced in providing safe, reliable, and comfortable transportation. They undergo regular training to ensure that they are up-to-date with the latest safety regulations and driving techniques. Our vehicles are also well-maintained to ensure that they are in top condition at all times.
Summary of Reviews
The reviews for this company are predominantly negative, with every reviewer giving a low rating (1-2 stars). The most common complaints are about poor service, unprofessional behavior, and a lack of responsibility on the part of the company.
Complaints
Many reviewers expressed frustration with the company's inability to plan and manage events effectively. They had difficulty getting in touch with the company, and even when they did, the responses were often unhelpful or dismissive. The company seems to prioritize protecting their own reputation over taking responsibility for their mistakes.
Unreliable Service
Reviewers reported issues with vehicles breaking down, being dirty, or not showing up on time. Some reviewers had to wait for extended periods, while others had to make alternative transportation arrangements. The company's lack of reliability caused significant stress and inconvenience for customers.
Poor Communication
Poor communication was another common theme in the reviews. Reviewers felt that the company did not take their concerns seriously and were unwilling to listen to feedback. They also experienced difficulties getting in touch with the company, and even when they did, the responses were often unhelpful.
No Apologies or Compensation
Some reviewers were left feeling frustrated and disillusioned by the company's lack of apologies or compensation for their mistakes. The company seemed more interested in protecting their reputation than in making things right for their customers.
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