Improving health, one patient at a time
Introduction
Mount Pleasant Health Centre is your local GP practice, dedicated to providing high quality healthcare services to the people of Exeter. Established in the heart of the community, our team of experienced doctors, nurses, and support staff are committed to delivering compassionate and personalized care to every patient.
Our Services
Mount Pleasant Health Centre offers a comprehensive range of services to meet all your healthcare needs. These include:
General Medical Care
- Routine consultations and healthcare advice
- Management of chronic conditions such as diabetes, heart disease, and asthma
- Acute care and treatment of illness and injuries
- Prescribing medications and referrals to specialists
Additional Services
- Minor surgery and vaccinations
- Travel clinic and health screenings
- Mental health support and counseling
- Sexual health services
- Carer support and NHS health checks
Our Team
Our team of dedicated professionals is highly skilled and experienced in all aspects of primary care. We work closely together to provide seamless and coordinated care to our patients.
Our Values
At Mount Pleasant Health Centre, we are committed to:
- Patient-centered care: We prioritize your needs and concerns, ensuring you receive personalized and compassionate care.
- Quality: We are constantly striving to improve the quality of our services and provide the highest standards of care.
- Accessibility: We are dedicated to providing equitable healthcare to all members of our community.
- Empowerment: We believe in empowering our patients to take an active role in their healthcare.
Our Community
Mount Pleasant Health Centre is proud to serve the diverse needs of our community. We actively engage with our patients and the wider Exeter area to promote health and wellbeing. We are committed to working in partnership with you to improve your health and well-being.
Poor Experience with GPs and Appointments
The majority of reviewers had a poor experience with the GP practice, citing issues with getting appointments, lack of care, and unhelpful responses from receptionists and doctors.
Lack of Care and Concern
Many reviewers felt that the practice did not offer patient-centred care, with some even stating that they received no care at all. They expressed frustration and disappointment with the way they were treated, feeling that their concerns were ignored or dismissed.
Issues with Appointments and Communication
Reviewers mentioned difficulties in getting appointments, long wait times, and inadequate communication from the practice. Some were told to go to the walk-in centre instead of being seen by a doctor, while others received unsatisfactory responses to their online consultations.
Disappointing Experience with Doctors
Some reviewers had negative experiences with the doctors themselves, feeling that they were not listened to, dismissed, or not taken seriously. One reviewer mentioned that the doctor did not seem to care about their symptoms and did not schedule meaningful tests.
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