Improving the health and wellbeing of our patients, every day
We are delighted to welcome you to our website, where you will find a wealth of information about our practice and the services we offer. Our surgery is located in the heart of Taunton, Somerset, and we are proud to serve our local community. If you have any comments or suggestions about this site, or how it can be improved, please do not hesitate to let us know.
Appointments
At French Weir Health Centre, we offer a range of appointment types to suit your needs. You can book an appointment online, over the phone, or in person at the surgery. We also offer online GP consultations for your convenience. Our appointments are available Monday to Friday, with extended hours on certain days.
Prescriptions
Our patients can order repeat prescriptions online or by using our patient access app. We aim to process all prescription requests within 48 hours, although during busy periods this may take longer. We kindly ask that you order your prescriptions in a timely manner to ensure that you do not run out of medication.
Clinics & Services
In addition to general medical consultations, we offer a range of clinics and services at French Weir Health Centre. These include:
- Antenatal and postnatal care
- Child health surveillance
- Chronic disease management (including asthma, diabetes, and COPD)
- Family planning and sexual health advice
- Flu and pneumonia vaccinations
- Travel vaccinations
- Smoking cessation support
- Weight management advice
We also have a dedicated team of nurses who can provide a wide range of services, including dressings, ear syringing, and immunisations.
Advice & Information
Our website is a valuable source of information on a wide range of health topics. We also have a patient group, which provides a platform for patients to share their experiences and feedback.
Our Team
Our team consists of experienced GPs, nurses, and administrative staff, who are dedicated to providing high-quality care to our patients. You can find out more about our team on our website.
Policies
We have a range of policies in place to ensure that our practice runs smoothly and efficiently. These include policies on confidentiality, data protection, and complaints.
Green Impact Initiative
We are committed to reducing our carbon footprint and are delighted to be signed up to the Green Impact for Health Toolkit. We are actively taking steps to reduce our environmental impact, and you can find out more about this initiative on our website.
Coronavirus Advice
We understand that there is a lot of concern about the coronavirus (COVID-19) at the moment. We have published guidance for the general public on our website, and we kindly ask that you follow this advice to protect yourself and others. If you have any concerns about the coronavirus, please contact NHS 111.
Thank you for choosing French Weir Health Centre as your GP surgery. We look forward to providing you with high-quality care in the coming months and years.
Cleanliness and Friendliness
Several reviewers have commented on the cleanliness and friendliness of the Health Centre. Simon Radnedge, Becky Stuckey, Molly Denslow, and Julie-Anne Littlejohns all mentioned the centre's cleanliness and friendly staff. Simon Radnedge described it as "very clean" and "friendly", while Becky Stuckey noted that the centre is "exceptionally professional and helpful". Molly Denslow and Julie-Anne Littlejohns also praised the centre's cleanliness and friendliness, with Julie-Anne Littlejohns stating that the patient care is "brilliant" and the staff are "friendly and will always do their best to get you seen or for a Dr to ring you back".
Professionalism and Compassion
A number of reviewers have commended the centre's professionalism and compassion. Becky Stuckey highlighted the compassion and kindness of Dr Kennedy, stating that she feels there is "a lot of compassion and kindness at this surgery". Molly Denslow praised the centre's care, saying that "we have one of the best in Taunton". Julie-Anne Littlejohns also commented on the centre's professionalism, saying that the patient care is "brilliant" and the staff will always do their best to help.
Poor Service and Management
However, several reviewers have had negative experiences with the centre. Mark Anderson criticized the centre's poor service, stating that he had to wait 20 minutes to get a hold of someone and that he felt he had to "work hard and invest a lot of energy in getting good healthcare" from the practice. H. Rowbridge was also unhappy with the centre, stating that they were given an outdated email address and that the staff seemed "incompetent". Shane Norm Goldrick and Barbara Thomas also had issues with the centre, with Shane Norm Goldrick saying that he had to wait over 48 hours for a fit-to-work note via email and Barbara Thomas stating that her 93-year-old mother was not treated properly and had to wait for long periods of time to get an appointment.
Bureaucracy and Disorganization
Some reviewers have also complained about the centre's bureaucracy and disorganization. Becky Walford had difficulty getting a repeat prescription, saying that the centre's bureaucracy seemed designed to prevent her from reaching anyone useful. Hairy Monkey also had issues with the centre, stating that they were given incorrect information and had to wait in line for long periods of time to get an appointment.
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