Transforming your space, one floor at a time.
At Cresswell Carpets, we take pride in being a family-run business with over 40 years of experience in the flooring industry. Our team of experts is dedicated to providing high-quality flooring solutions to our customers in Kensal Rise and surrounding areas. We strive to stay ahead of the trend by sourcing products from top manufacturers and suppliers, ensuring that our customers have access to the best flooring options available.
Our Services
We offer a wide range of flooring solutions, including carpets, engineered wood flooring, laminate, and custom-made rugs. Our team of experts is fully trained and experienced in advising and fitting the perfect flooring solution for your home or business. We understand the importance of finding the right flooring that meets your specific needs, and we take the time to listen to our customers' requirements to provide tailored recommendations.
Our Commitment to Quality
We are committed to providing high-quality products and services that exceed our customers' expectations. Our team is passionate about flooring, and we take pride in our expertise and attention to detail. We believe in building long-term relationships with our customers, and we strive to provide exceptional customer service that sets us apart from our competitors.
Our Values
At Cresswell Carpets, we believe in the importance of quality, value, and choice. We pride ourselves on being an independent company that cares about our customers and the community we serve. We believe in building trust and loyalty with our customers, and we strive to provide the best possible service and products to meet their needs.
Why Choose Us
If you're looking for a reliable and trustworthy flooring expert in Kensal Rise or surrounding areas, look no further than Cresswell Carpets. Our team of experts has years of experience and knowledge in the carpet and flooring industry, and we are passionate about providing the best possible service and products to our customers.
Overall Experience
The reviews provide a mixed bag of experiences, with some customers expressing extreme satisfaction with the service and quality of Cresswell Carpets, while others have had disappointing and frustrating experiences.
Positive Experiences
- Many customers have praised the professionalism and expertise of the fitters, highlighting their attention to detail and tidy workmanship.
- The staff at Cresswell Carpets have been commended for their helpfulness and kindness, making customers feel valued and supported throughout the process.
- Several reviewers have mentioned the excellent quality of the carpets and blinds provided, with some expressing delight with the final result.
Negative Experiences
- A few customers have reported issues with the fitting service, including delays, messiness, and lack of care for the customer's property.
- Some customers have experienced poor communication and a lack of apology or compensation for mistakes made during the fitting process.
- One customer reported being quoted an unreasonable price and being forced to go elsewhere, while another was disappointed with the lack of samples available to view.
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