Transforming Your Home, One Room at a Time
ATS (Carpets & Furnishings) is a friendly family-run enterprise that has been in the business of providing high-quality home furniture for over 30 years. Our commitment to excellent customer service and expert advice has earned us a reputation as a trusted and reliable partner for both personal and commercial clients. Based in the heart of Wembley, Middlesex, our extensive range of furniture options is available for quick delivery to our customers in London and beyond.
Our Story
Our journey began over three decades ago when a team of dedicated and motivated individuals came together to bring the finest quality furniture to the market. Throughout the years, we have expanded our operations to various parts of London, including Edgware and Enfield, in response to growing demand and an increasing reputation for excellence.
Our Values
At ATS (Carpets & Furnishings), we pride ourselves on our strong values. We believe that every customer deserves the best, and we strive to achieve this by:
- Hand-picking our range of furniture options to ensure the highest quality and best prices
- Importing products from around the world to offer a diverse and extensive range
- Providing exceptional customer service and expert advice to ensure complete satisfaction
Our Services
We offer a wide range of services and products, including:
- A vast array of home furniture options, including beds, mattresses, and frames
- A diverse selection of carpets and flooring options to suit every lifestyle and design preference
- Expert advice and guidance to help customers make informed purchasing decisions
- Quick and reliable delivery services to ensure that our customers receive their products promptly and efficiently
Our Expertise
With decades of experience and a team of knowledgeable and friendly staff, we are confident in our ability to provide the best possible service to our customers. Whether you are a homeowner, a business, or an interior designer, we are here to help you find the perfect furniture solutions to meet your needs and enhance your living or working space.
Get in Touch
If you have any queries or would like more information about our products and services, please do not hesitate to contact us. We look forward to hearing from you and working together to create your perfect living or working space.
Customer Reviews Summary
Excellent Customer Service and Quality Products
Many customers praised the excellent service provided by ATS, highlighting the friendly and knowledgeable staff, swift and efficient installation process, and great quality products. Customers were extremely satisfied with their new flooring and carpets, and many recommended ATS to friends and family.
Key Strengths
- Excellent customer service
- Swift and efficient installation process
- Great quality products
- Friendly and knowledgeable staff
Poor Customer Service and Installation Issues
A few customers reported poor customer service, citing issues with communication, delays in installation, and poor installation quality. Some customers experienced difficulties in getting refunds or resolving issues, and a few reported being misled about prices or installation timelines.
Key Weaknesses
- Poor customer service
- Delays in installation
- Poor installation quality
- Misleading prices or installation timelines
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