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At Rooms, we're dedicated to providing the best possible shopping experience for our customers. We're a family-run business with a passion for helping you turn your house into your dream home. With three locations in Keighley, Whitby, and Skipton, we offer a vast selection of sofas, beds, dining ranges, gifts, mattresses, and bedroom furniture from renowned brands such as Hypnos Beds, Harrison Beds, Silentnight, Parker Knoll, Alexander & James, Sherborne, Celebrity, Alstons, and Ashley Manor.
Our Story
We've been in the furniture business for years, and we've learned that it's not just about selling furniture - it's about helping people create a home that reflects their unique style and personality. That's why we take pride in our extensive ranges of contemporary and traditional furniture, carefully curated to cater to diverse tastes and preferences. Our friendly and knowledgeable staff are always happy to offer expert advice and guidance to help you make the right choices for your home.
Our Services
At Rooms, we're more than just a furniture store - we're a one-stop-shop for all your home furnishing needs. Whether you're looking to revamp a single room or furnish an entire house, we've got you covered. Our services include:
- Beds & Mattresses: From sleek and modern to classic and traditional, our extensive range of beds and mattresses ensures that you'll find the perfect one to suit your needs and budget.
- Upholstery: Choose from a wide selection of stylish and comfortable sofas, chairs, and recliners to create the perfect seating arrangement for your living room or lounge.
- Dining & Living Room: Discover our collection of dining tables, chairs, cabinets, and accessories to create the perfect ambiance for dining and socializing.
- Bedroom Furniture: From stylish wardrobes to elegant dressing tables, we have everything you need to create a serene and inviting bedroom retreat.
- Gifts & Accessories: Add the finishing touches to your home with our selection of decorative items, including vases, pictures, and ornaments.
Why Choose Us?
At Rooms, we're committed to providing exceptional customer service, ensuring that you have a seamless and enjoyable shopping experience. Our expert staff, extensive product ranges, and convenient locations make us the go-to destination for all your furniture needs. Visit us today and experience the Rooms difference!
Overall Impression
The reviews are mixed, with some customers having an excellent experience and others facing issues with delivery times and customer service.
Positive Experiences
Friendly and Helpful Staff
Many customers praised the staff for being lovely, friendly, and helpful. Some notable experiences include exceptional service, wonderful chats with sales assistants, and pleasant ladies working in the shop.
Quality Products
Several reviews mentioned the excellent quality of the products, including furniture, gifts, and antiques. Some customers specifically mentioned the lovely gifts, amazing antiques, and excellent quality products.
Good Shopping Experience
Some customers had a great shopping experience, finding everything they needed in the shop, and enjoying the overall atmosphere.
Negative Experiences
Delivery Issues
A few customers faced issues with delivery times, with some waiting for several months for their orders. Excuses were given, including the Suez Canal ship incident, the pandemic, and the war in Ukraine, which seemed unconvincing to some customers.
Poor Customer Service
Some customers experienced poor customer service, including a lack of communication, indifference from staff, and difficulty in getting issues resolved.

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