Business Details
27 Years
experience
Trusted IT Services and Computer Repair
Established in 1999, Infotech21 has evolved into a trusted provider of tailored IT solutions for small to medium-sized enterprises. We pride ourselves on delivering reliable, jargon-free support that mirrors the efficiency of an in-house IT department, with 24/7 availability to accommodate businesses across time zones. Our service centres in London, Surrey, and Sussex ensure local expertise, complemented by a commitment to controlled growth that preserves our personal approach. As Microsoft Small Business partners, our solutions span network infrastructure, cloud migration, hybrid cloud setups, and business continuity planning.We focus on understanding your unique needs, offering proactive monitoring, rapid response times, and a free IT help service one Wednesday each month to demonstrate our confidence in value-driven service. With a track record of guaranteed cost savings and ISO 22301-certified disaster recovery strategies, we aim to be the silent enabler of your operational resilience and growth.
Services
IT Support
Cloud Solutions
Hybrid Cloud
Business Continuity
VoIP Phone Systems
Network Support
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in SME IT solutions.
- Our 24/7 support ensures rapid response at any time.
- Local teams in London, Surrey, and Sussex provide tailored service.
- Microsoft-certified experts deliver secure, scalable cloud solutions.
- We guarantee cost savings double our fees or charge nothing.
Associations and certifications
- Microsoft Small Business Partner
- ISO 22301
Services
IT Support
Our 24/7 IT support ensures rapid resolution of network, hardware, and software issues. We provide remote and on-site assistance tailored to SME needs. Proactive monitoring prevents downtime while maintaining security and compliance.
Cloud Solutions
We deploy scalable cloud infrastructures for data storage, application access, and collaboration. Services include hybrid cloud setups, Microsoft 365 integration, and secure data migration. Enhanced version control and remote accessibility improve operational efficiency.
Business Continuity
ISO 22301-certified planning ensures rapid recovery from cyberattacks or system failures. We develop custom strategies for data protection, backup systems, and uninterrupted operations. Regular audits verify resilience against emerging threats.
VoIP Phone Systems
Cost-effective VoIP solutions reduce communication expenses with high-quality, flexible telephony. Features include unlimited international calls, auto-receptionists, and call analytics. Our private network ensures reliability and scalability for growing businesses.
Network Support
Comprehensive management of LAN cabling, server configurations, and network security. We optimise infrastructure for performance, implement robust security measures, and provide ongoing maintenance to sustain uptime and efficiency.
Questions
Which areas do you serve?
We provide IT services across London, Surrey, and Sussex, with dedicated support centres in Watford, London, and Dorking.
Do you offer 24/7 support?
Yes, our IT support team is available 24 hours a day, seven days a week, including bank holidays.
Can you help with cloud migration?
Yes, we specialise in secure cloud migration, hybrid cloud setups, and integration with Microsoft 365 and other platforms.
Are your services cost-effective?
We guarantee cost savings double our fees or charge nothing, ensuring competitive pricing for all IT solutions.
What accreditations do you hold?
We are a Microsoft Small Business Partner and certified under ISO 22301 for business continuity management.
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