Business Details
31 Years
experience
Emergency
services
Your Trusted IT Managed Services & Security Partner
Established in 1995, ABS IT Services has built a reputation as a trusted managed service and security provider with a global reach. Our expertise spans IT and network infrastructure management, delivering tailored solutions that maximise value while mitigating risk for public and private sector organisations. With a team of certified professionals and a commitment to innovation, we prioritise customer partnerships, ensuring our clients achieve their business objectives through cutting-edge technology and 24/7 support.Our accreditations and partnerships reflect our dedication to industry best practices, while our localised presence across the UK, EMEA, and India ensures responsive service delivery. We combine the agility of an SME with the technical depth of larger organisations, offering scalable solutions from day-to-day IT tasks to full-scale digital transformations.
Services
Managed IT Services
Cloud Solutions
Network Management
Cybersecurity
Device as a Service
24/7 Support
GDPR Compliance
Hardware Procurement
Software Development
Disaster Recovery
Details
- Year established: 1995
Highlights and features
- We offer 24/7/365 proactive fault monitoring and customer support.
- Our team consists of certified experts with over 25 years of industry experience.
- We provide localised presence, support, and infrastructure to our customers.
- We deliver best-in-class technology and services that solve today's problems while laying a foundation for the future.
- Our services include GDPR compliance and cybersecurity measures tailored to your needs.
What people say
Professional and reliable
Excellent care and hospitality
Positive partner for years
Support and guidance
Lovely working with you
Services
Managed IT Services
Our Managed IT Services ensure seamless operations through 24/7 remote monitoring, hardware configuration, and disaster recovery. We provide real-time support for infrastructure maintenance, user setups, and complex transformations, combining proactive maintenance with rapid incident resolution to minimise downtime.
Cybersecurity Solutions
We offer comprehensive cybersecurity measures including endpoint protection, GDPR compliance, and threat detection. Our services feature anti-virus software, patch management, and secure remote working solutions, ensuring robust protection against cyber threats while maintaining regulatory compliance.
Network Management
Our Network Management services optimise connectivity through private/public network design, redundancy planning, and quality-of-service configurations. We ensure reliable uptime for critical applications like VoIP and video conferencing, with expert installation and maintenance of routers, firewalls, and wireless infrastructure.
Device as a Service
We provide scalable Device as a Service solutions with flexible pricing plans for businesses of all sizes. Our offering includes device management, security updates, and support for endpoints, with tailored packages from SOHO to enterprise-level deployments.
Software Development
Our software development team creates custom applications and websites integrated with existing systems. We offer full lifecycle support from design to testing, specialising in cross-platform mobile apps, enterprise software, and cloud-based solutions.
People
Paul Aujla
Managing Director
Paul Aujla founded ABS IT Services in 1995 after a 22-year military career. He leads strategic growth and technical innovation, leveraging global experience in IT infrastructure and security to drive customer-focused solutions.
Kiran Mahay
Director HR, Finance, Service Management
Kiran Mahay holds a Master's in Information Systems Management and oversees HR, finance, and service delivery. She ensures operational excellence and client satisfaction while managing critical support functions across ABS's customer base.
Bonnie Gray
Chief Marketing Officer
Bonnie Gray brings 25 years of communications industry experience, leading marketing strategy and business development. She focuses on expanding ABS's market presence through strategic partnerships and innovative service offerings.
Kannan Kumara
Software Development Manager
Kannan Kumara has led ABS's software team since 2000, specialising in multi-language programming and enterprise applications. He manages development projects across the UK and India, ensuring high-quality, scalable solutions for clients.
Yogesh Shetye
Business Development Manager
Yogesh Shetye leads ABS's Indian operations, leveraging 8 years of ISP experience to expand IT managed services. He focuses on building regional partnerships and delivering tailored solutions for Indian SMEs and enterprises.
Questions
What IT services does ABS IT Services offer?
We provide managed IT services, cybersecurity, network management, cloud solutions, device leasing, and software development tailored to SMEs and enterprises.
Do you offer 24/7 technical support?
Yes, our 24/7/365 Single Point of Contact Centre offers remote and on-site support for critical IT issues across the UK and India.
Which industries do you support?
We serve public sector organisations, education institutions, healthcare providers, SMEs, and enterprises across the UK, EMEA, and India.
Are your services GDPR compliant?
Yes, our cybersecurity and data management services include GDPR compliance measures to protect client information and meet regulatory requirements.
How do you handle network emergencies?
We provide emergency replacement and rapid response field services with SLA options from 4-hour to next business day on-site support.
Can you support multi-location businesses?
Yes, we design and manage private/public networks for multi-site connectivity, including MPLS, leased lines, and secure remote access solutions.
