Invest in Excellence, a Door that Delivers
Introduction
Solarfold stands as a leading specialist in the manufacturing and installation of premium bi-folding doors, sliding doors, windows, and roof lights. Based in the heart of the Tyneside region, our dedication to crafting bespoke, high-quality products has earned us a trusted reputation throughout the UK.
Bespoke Solutions for Your Home
Every Solarfold door and window is meticulously designed and manufactured in-house, ensuring unparalleled quality and meticulous attention to detail. We offer a comprehensive selection of opening configurations and materials to perfectly complement your unique vision and architectural style.
1. Bi-Folding Doors
Experience the transformative power of our bi-folding doors, renowned for maximizing space, flooding homes with natural light, and creating a seamless transition between indoor and outdoor spaces.
2. Sliding Doors
Ideal for situations where traditional folding doors are impractical, our sliding doors glide effortlessly on superior hardware, offering a contemporary and elegant aesthetic.
3. Windows & Roof Lights
Transform your home with our premium windows and rooflights, allowing an abundance of natural light to cascade into your living spaces.
Our Process: Customer-Focused Every Step of the Way
From our initial consultation through to design, manufacture, installation, and aftercare, we prioritize open communication and collaboration. Our dedicated team will guide you through the entire process, ensuring a seamless and enjoyable experience.
Why Choose Solarfold?
- Bespoke, high-quality products crafted by skilled craftsmen.
- Detailed attention to every aspect of design and manufacturing.
- Comprehensive selection of materials and configurations.
- Responsive and personalized customer service.
- Efficient and reliable installation and delivery services.
Terrible Experience with Customer Service and Product
The author of this review, B. C., gives a rating of 1 star and expresses their disappointment and frustration with their experience with the company. They state that they would give zero stars if they could. The customer service was initially great, but everything fell apart during the fitting process.
The reviewer mentions that the owner was rude, which made the experience even more unpleasant. The biggest issue, however, is with the product itself. The doors, which were incredibly expensive, have let in huge draughts over the years, making the room freezing in adverse weather conditions. The reviewer strongly advises against buying from this company.
Conclusion
The author's experience with the company was a complete disaster, from the rude owner to the poor-quality products. The reviewer's warning to not buy from this company is a stern one, and potential customers would be wise to take their criticism seriously.
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