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At Compass Apparel, we take pride in being the one-stop solution for all your workwear, safety footwear, PPE, embroidery, and print needs in Derby. With over 20 years of experience in the industry, we have established a reputation for providing top-notch products, exceptional customer service, and unmatched expertise.
Our Story
Founded in 1995, Compass Apparel has grown to become a trusted name in the workwear industry. Our team of experts has extensive knowledge of the products we supply, ensuring that our customers receive the best advice and guidance to make informed decisions. We understand the importance of providing high-quality products that meet the specific needs of our customers, and we strive to deliver exceptional value for money.
Our Services
At Compass Apparel, we offer a comprehensive range of services, including:
- Workwear: We supply a wide range of workwear products, including trousers, jackets, coats, coveralls, boilersuits, high-visibility clothing, rail wear, and fire-retardant FR clothing from reputable manufacturers such as Portwest, Pro-Rail, Pulsar, Uneek, Orbit, Mascot, Tranemo, Regatta, and Fruit of the Loom.
- Safety Footwear: We provide a vast selection of safety footwear, including safety boots, safety shoes, and safety trainers from leading brands like Sterling, Cofra, Lavoro, V12, Dickies, and Rockfall.
- PPE: We offer a comprehensive range of personal protective equipment, including head protection, hearing protection, hand protection, eye protection, respiratory protection, and face masks.
- Embroidery and Print: Our in-house embroidery and design team provides high-quality embroidered and printed logos, poloshirts, and workwear. We also offer cadcut and colour transfer printing services for printed high-visibility and workwear.
Why Choose Us
At Compass Apparel, we are committed to delivering exceptional customer service, providing expert advice, and offering high-quality products at competitive prices. Our showroom is open Monday to Friday from 9:00 am to 5:00 pm, and we welcome customers by appointment only. We pride ourselves on our ability to respond quickly to customer enquiries and provide fast delivery on our products.
Summary of Customer Reviews for Simply Uniform
General Impression
Simply Uniform, a company that specializes in corporate workwear and promotional items, has received mixed feedback from its customers. While some have praised the quality of the products and the excellent service, others have expressed dissatisfaction with the customer service and reliability.
Positive Feedback
Many customers have expressed satisfaction with the quality of the products and the fast turnaround times provided by Simply Uniform. They have also praised the customer service, particularly the team's ability to pull out all the stops to meet tight deadlines. Furthermore, the company's contribution to local charities has been noted and appreciated.
Negative Feedback
On the other hand, some customers have reported negative experiences, including receiving incorrect orders, poor communication, and long delays in receiving their orders. There have also been complaints about the attitude of the managing director, Matthew Harrison, particularly regarding a perceived conflict of interest with a long-standing customer.
Overall
While Simply Uniform has received positive feedback for its quality products and service, there are areas for improvement, particularly in terms of customer service and reliability. It is crucial for the company to address these issues to maintain a positive reputation and ensure customer satisfaction.
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