Trust Us to Keep You Cool and Comfortable
At Secker & Sons, we pride ourselves on being a family-run business with over 75 years of experience in the industry. Our team of experts has a genuine passion for designing and installing energy-efficient climate-controlled systems for both domestic and commercial sectors. We take pride in our independence, which enables us to offer unbiased advice and bespoke solutions tailored to each client's specific needs.
Our commitment to customer satisfaction is unwavering, and we strive to exceed expectations with every project we undertake. Our technical expertise and extensive experience in refrigeration, shopfitting, and air to air heat pump installations ensure that our clients receive the highest quality service.
Our Services
We offer a comprehensive range of services, including domestic and commercial air conditioning, refrigeration, shopfitting, and trailer hire. Our team of skilled engineers and technicians are dedicated to providing top-notch service and maintenance, ensuring that our clients' systems operate at peak efficiency.
Our Values
At Secker & Sons, we are guided by a set of core values that shape our approach to business. We believe in integrity, honesty, quality, and reliability, and we are committed to upholding these values in every aspect of our work. Our goal is to build long-term relationships with our clients, and we strive to achieve this by delivering exceptional service and going the extra mile to ensure complete customer satisfaction.
Why Choose Us?
With over 75 years of experience and a proven track record of delivering high-quality solutions, Secker & Sons is the go-to choice for businesses and homeowners seeking reliable and efficient climate-controlled systems. Our independence, technical expertise, and commitment to customer satisfaction set us apart from the competition, and we are proud to have earned the trust of hundreds of clients across East Anglia.
Excellent Customer Reviews for Secker & Sons
The reviews highlight the exceptional service and quality provided by Secker & Sons, a company that specializes in air conditioning installation and maintenance. The customers praised the professionalism, efficiency, and timeliness of the service, as well as the helpfulness and courteousness of the staff.
Installation Process
Many reviewers mentioned the seamless installation process, with the team arriving on time and completing the work quickly and neatly. The installation team was described as "hard-working, tidy, and considerate, " and the company's communication throughout the process was praised.
Quality of Work
The reviewers were extremely satisfied with the quality of the work, with many commenting on the efficiency and effectiveness of the air conditioning systems. The company's ability to provide a competitive quote and honor it despite unforeseen issues was also commended.
Staff and Customer Service
The staff at Secker & Sons were consistently praised for their professionalism, politeness, and helpfulness. Ryan, a maintenance technician, was particularly mentioned for his promptness and competence. The company's customer service was also praised, with many reviewers thanking the team for their excellent service.
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