Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Solutions in Norwich
Established in 1949, Secker & Sons has built a legacy of excellence in refrigeration, shopfitting, and air source heat pump installations across domestic and commercial sectors. As a family-run business, we combine over 75 years of industry experience with a passion for delivering energy-efficient climate control solutions tailored to client needs. Our technical expertise allows us to design systems that optimise efficiency, incorporating heat recovery to reduce energy demands. Working with leading manufacturers like Daikin and Mitsubishi, we ensure cutting-edge technology in every project. Customer satisfaction remains our priority, reflected in our professional approach and commitment to exceeding expectations.With a team of certified engineers and a focus on innovation, we provide turnkey solutions from initial survey to installation. Our dedication to quality is evidenced by partnerships with national brands and recognition in major projects, including supermarket refurbishments and commercial refrigeration systems. Operating across East Anglia, London, and beyond, we offer 24/7 emergency services and maintenance contracts to guarantee uninterrupted operation for businesses. This combination of heritage, expertise, and client-centric values has cemented our reputation as a trusted leader in the HVAC industry.
Services
Domestic Air Conditioning
Commercial Refrigeration
Air Source Heat Pumps
Shopfitting Services
Refrigerated Trailers
Details
- Year established: 1949
Highlights and features
- 75+ years of experience in HVAC and refrigeration systems
- Family-run business with technical expertise in bespoke solutions
- 24/7 emergency service for commercial refrigeration breakdowns
- Partnerships with leading manufacturers like Daikin and Mitsubishi
- Award-winning shopfitting projects for national retail brands
Associations and certifications
- REFCOM
- CHAS
What people say
Fantastic service
Amazing facelift
Professional approach
Award-winning installations
Reliable emergency response
Services
Domestic Air Conditioning
Our domestic air conditioning systems provide year-round comfort with energy-efficient heating and cooling. Using advanced inverter technology from brands like Samsung and Panasonic, we deliver quiet operation and smart controls. Systems include wall-mounted, ducted, and ceiling cassette options tailored to home layouts. Installation focuses on aesthetic integration with minimal pipework visibility.
Commercial Refrigeration
We design and install commercial refrigeration systems for supermarkets, butchers, and food retailers. Our solutions include display chillers, walk-in cold rooms, and bespoke refrigerated trailers. Systems prioritise energy efficiency while maintaining precise temperature control for food safety. We offer 24/7 breakdown cover and maintenance contracts to prevent business disruption.
Air Source Heat Pumps
Our air source heat pump installations reduce energy costs by 40-50% compared to traditional systems. Using 80% renewable energy, these systems provide both heating and cooling with app-controlled convenience. We specialise in heat recovery ventilation systems that repurpose waste heat to improve efficiency in commercial buildings.
Shopfitting Services
We deliver end-to-end shopfitting solutions including CAD design, electrical work, and installation of refrigeration displays. Our team handles projects of all sizes from convenience stores to supermarket chains. Recent projects include award-winning designs for Budgens and Nisa, focusing on customer flow and merchandising effectiveness.
24/7 Breakdown Service
Our 24-hour helpline provides immediate support for refrigeration and HVAC emergencies. Engineers carry common replacement parts and offer temporary refrigerated trailers during repairs. This service covers East Anglia, London, and surrounding regions with rapid response times to protect perishable stock and maintain business operations.
People
Alan James Secker
Managing Director
Third-generation leader with 40 years' experience in HVAC engineering. Qualified engineer who transitioned from hands-on work to directing shopfitting projects. Responsible for major contracts with McDonald's, Subway, and Londis. Focuses on innovative retail design and workforce development.
Questions
Do air source heat pumps work in cold climates?
Yes, our systems operate efficiently at temperatures as low as -15°C, making them ideal for UK winters.
How long do commercial heat pumps last?
With proper maintenance, systems typically last 10-15 years, providing long-term cost savings and reliability.
Can you integrate heat pumps with existing HVAC systems?
Yes, we assess each site to create hybrid solutions that complement existing infrastructure while improving efficiency.
What refrigeration maintenance services do you offer?
We provide 24/7 breakdown cover, annual servicing contracts, and emergency refrigerated trailer hire for business continuity.
Do you offer shopfitting design consultations?
Yes, our dedicated account managers provide CAD layouts and oversee projects from concept to completion with minimal disruption.
