Hotelshop UK

hotelshopUK is a leading provider of solutions for the hospitality and UK accommodation market, established since 1999. We are renowned in the industry for our customer service and delight work ethos, with a commitment to providing outstanding solutions for our clients. Our headquarters are based in the picturesque town of Droitwich Spa, Worcestershire, where we employ over 100 people from the local area.

The company operates under several business trading names, including Great Little Breaks, hotelshoponbusiness, CustomerHubUK, and Rapid Relocate. Our services range from providing UK short breaks and hotel bookings to venue finding, call handling, and emergency accommodation sourcing.

Great Little Breaks

At Great Little Breaks, we offer a vast range of short breaks with handpicked hotels and added extras. Our customers can enjoy inclusive rail, hotel, and theatre breaks, making us the UK's No 1 UK short break operator. We pride ourselves on being an award-winning holiday provider of the year 2021, 2022, and 2023, and every little break should be a great one.

hotelshoponbusiness

hotelshoponbusiness is a renowned hotel booking and venue finding agent. We support our clients in the emergency alternative accommodation sector, sourcing the most suitable short-term accommodation solutions for those desperate times at guaranteed best available prices. Our expertise and collective buying power allow us to offer a range of options, including hotels, apartments, holiday lets, cottages, and caravans.

CustomerHubUK

CustomerHubUK is an expert in call and query handling assistance via our omni-channel contact centre. We offer short and long-term solutions for call handling, reservation taking, or customer service enquiries for bedrooms, promotions, groups, tours, or meetings. Our dedicated hospitality white-label contact centre provides a tailored approach to customer service, ensuring a positive experience for our clients and their customers.

Rapid Relocate

Rapid Relocate Ltd is a specialist in alternative accommodation claims handling. Our mission is simple: to provide a comprehensive and efficient service for our clients, ensuring they receive the best possible outcome. Our expertise in the sector allows us to offer a range of options for short and long-term accommodation solutions.

Sustainability

We are committed to driving greener awareness and sustainable solutions at hotelshopUK. We work with our people, community, customers, and suppliers to ensure that we take small steps as well as big ones towards a brighter and greener future. Our sustainability efforts are an essential part of our business operations and are integrated into every aspect of our services.

Careers

At hotelshopUK, we strive for excellence while having fun. We are proud to offer a range of career opportunities, apprenticeships, and work experience programs. We believe in empowering our employees to take control of their own destinies by partnering with Cloud-works through intelligent travel-focused solutions. Our employees are our greatest asset, and we are committed to providing a positive and supportive work environment.