Moving your world, one removal at a time.
At Britannia Alan Cook, we take pride in being a family-run business that has been serving the East Anglia region for over 40 years. Our commitment to providing exceptional removal and storage services has earned us a reputation for being one of the most trusted and reliable companies in the industry. Our team of dedicated professionals is passionate about ensuring that every move is carried out with utmost care and attention to detail.
Our Story
We were founded in 1982, and since then, we have been continuously improving and expanding our services to cater to the evolving needs of our customers. Our commitment to quality and customer satisfaction has earned us various accolades, including the British Association of Removers (BAR) membership and a 5-star rating on Trustpilot.
Industry Approved Accreditation
We are proud to be a fully accredited member of the British Association of Removers, which means that we meet the highest standards of quality, customer care, and professional service. Our industry-approved accreditation gives our customers the assurance that they are dealing with a reputable and trustworthy company.
Living Wage Accreditation
We are committed to being a Living Wage Employer, which means that we prioritize the welfare and well-being of our employees. We believe that fair compensation is essential to providing exceptional service, and we strive to create a positive work environment that fosters growth and development.
Our Team
Our team is comprised of dedicated professionals who are passionate about providing exceptional service to our customers. Each member of our team is trained to the highest standards, and we take pride in having an experienced and friendly team that will take care of every aspect of your move.
Services We Offer
We offer a comprehensive range of services designed to cater to all your removal and storage needs. From household removals to business relocations, we provide customized solutions that meet your specific requirements. Our services include:
- Home removals
- Business removals
- Packing services
- Storage solutions
- Crated storage
- Self-storage
- Document shredding
- European removals
- Overseas removals
- Currency transfers
Why Choose Us?
We stand out from the crowd due to our dedicated team, quality equipment, and commitment to exceptional customer service. Our reputation speaks for itself, with a 5-star rating on Trustpilot and numerous awards for our quality services. We take pride in being a family-run business that prioritizes customer satisfaction above all else.
Removal Services Review Summary
Overview
The reviewers have shared their experiences with Britannia Alan Cook Removals, a moving company that has received overwhelmingly positive feedback. The reviews highlight the company's professionalism, courtesy, and efficiency in handling moves, storage, and relocation services.
Key Strengths
- Efficient and Professional Service: Reviewers praised the company's efficient and professional service, citing punctuality, careful handling of goods, and friendly staff.
- Customer Care: Many reviewers appreciated the company's patient and responsive approach, including helpful communication and personalized attention to detail.
- Trusted and Reliable: Britannia Alan Cook Removals was consistently described as trustworthy, reliable, and professional, with many reviewers recommending the company to others.
Minor Issues and Areas for Improvement
- Minor Breakages: A few reviewers reported minor breakages, which were often attributed to their own packing mistakes rather than the company's negligence.
- Insurance Limitations: One reviewer was disappointed by the 40 insurance limit, which they felt was insufficient to cover potential damages.
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