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Business Details
44 Years
experience
Trusted Removals and Storage Services in Norfolk & Suffolk
Britannia Alan Cook has been a trusted provider of removals and storage solutions for over 40 years, serving households and businesses across Norfolk, Suffolk, and beyond. As a family-run business established in 1982, we combine decades of expertise with a commitment to quality, evidenced by our accreditation from the British Association of Removers (BAR) and recognition as a Living Wage Employer. Our services span home and business removals, packing, crated storage, self-storage, and international moves, supported by a fleet of modern vehicles and state-of-the-art storage facilities. With offices in Norwich, Loddon, Lowestoft, and Ipswich, we prioritise customer satisfaction through transparent pricing, professional staff, and tailored solutions. Our teams dedication to excellence is reflected in our Trustpilot 'Excellent' rating and a reputation built on reliability, affordability, and care.

We invest in advanced equipment, including Euro 6-compliant vehicles and secure storage units with 24/7 CCTV, ensuring every move is handled with precision. From local relocations to overseas relocations, we offer comprehensive support, including pre-move planning, packing materials, and destination storage. Our BAR membership guarantees adherence to strict industry standards, with annual audits and prepayment protection for added peace of mind. Whether you require short-term storage during a house move or long-term solutions for business archives, we deliver flexible, secure, and competitively priced services. With a focus on sustainability, community engagement, and continuous improvement, Britannia Alan Cook remains a leader in the removals and storage industry.
Services
Home Removals Business Removals Packing Services Self-Storage Crated Storage International Removals Document Shredding Currency Transfers
Details
  • Year established: 1982
Highlights and features
  • Over 40 years of expertise in removals and storage.
  • Accredited by the British Association of Removers (BAR).
  • Recognised as a Living Wage Employer.
  • Modern fleet with Euro 6-compliant vehicles and secure storage facilities.
  • Trustpilot 'Excellent' rated with industry-leading quality awards.
Associations and certifications
  • British Association of Removers
  • Living Wage Foundation
What people say
Professional service Reliable team Affordable rates Excellent communication Secure storage
Services
Home Removals
We provide end-to-end home removal services, including packing, transportation, and unpacking. Our trained crews use protective equipment to ensure belongings are handled safely. Available locally in East Anglia and nationwide, with options for international relocations.
Self-Storage
Secure self-storage solutions in Norwich, Ipswich, and Lowestoft. Units range from small lockers to large containers, with 24/7 access, CCTV surveillance, and flexible rental periods. Ideal for household items, vehicles, or business archives.
Crated Storage
Crate storage involves loading belongings into sealed wooden containers at your doorstep. We handle packing, wrapping, and inventory management, with secure storage and delivery options. Suitable for long-term or international moves.
Business Removals
Tailored business relocation services, including IT equipment handling, document storage, and minimal-disruption planning. We offer crated storage, trade assistance, and flexible scheduling to ensure seamless transitions for companies.
Packing Services
Professional packing services using high-quality materials to protect fragile and valuable items. Our team provides full or partial packing, inventory lists, and custom solutions for domestic or international moves.
People
Andy Oven
Managing Director
Andy has led Britannia Alan Cook since 2008, growing the company significantly. He serves as Vice Chairman for the British Association of Removers in East Anglia and prioritises client transparency.
Todd Jones
General Manager
Todd oversees daily operations at the Loddon depot, managing logistics and team coordination. He joined in 2017 after starting as a porter and brings extensive industry knowledge.
James Weston-King
Assistant General Manager
James, with over a decade at the company, manages overseas removals and operational support. He began as a porter and now plays a key role in international logistics.
Keith Jermy
Surveyor
Keith has 26 years of experience in removals, offering expert surveys and on-road support. He is known for his versatility and dedication to customer service.
Holly Oven
Transport Manager
Holly manages vehicle compliance and company accounts. She holds a manager CPC qualification and ensures fleet operations meet regulatory standards.
Questions
What services do you offer?
We provide home and business removals, packing, self-storage, crated storage, international moves, document shredding, and currency transfers.
Are you accredited by industry bodies?
Yes, we are accredited by the British Association of Removers and certified as a Living Wage Employer.
Do you offer storage solutions outside Norfolk?
Yes, we have storage facilities in Ipswich, Lowestoft, and Great Yarmouth, with nationwide and international options via our network.
Can I get a free quotation?
Yes, request a free, no-obligation survey or use our online form for an accurate quote.
What are your business hours?
Monday to Friday 08:30–17:15. Saturday appointments available. Closed Sundays.
How do you ensure the safety of stored items?
Our facilities feature 24/7 CCTV, RedCare alarms, and secure access controls to protect belongings.
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