Experience the Best of Both Worlds, Day and Night
At Harefield Manor Hotel, we pride ourselves on providing exceptional accommodation and services to our guests. Our hotel has been tastefully updated with a modern look, featuring comfortable beds and modern amenities to ensure a good night's sleep. We strive to provide a high level of service, quality, and comfort at an affordable price. Whether you're exploring London on business or pleasure, our hotel offers both comfort and value, allowing you to relax, recharge, and face the day with a smile.
Our Mission
Our mission is to provide a warm and welcoming atmosphere, making our guests feel at home. We understand the importance of a good night's sleep and have carefully designed our rooms to make you feel relaxed and comfortable. Our team is dedicated to ensuring that every guest has an enjoyable and memorable stay with us.
Accommodation and Services
Our hotel offers a range of accommodation options, including double, twin, triple, and family rooms, as well as junior and king suites. All our rooms are carefully designed to provide a comfortable and relaxing environment, with modern amenities such as free WiFi, power showers, and flat-screen TVs. We also offer a range of services, including a 24-hour reception, flexible check-in and check-out, English breakfast, and free parking.
Location
Conveniently located in the heart of Romford, our hotel is just 20 minutes by train from Liverpool Street and 35 minutes from beautiful London City. We are ideally situated for both business and leisure travelers, with easy access to London's main attractions.
Our Promise
At Harefield Manor Hotel, we promise to provide a comfortable and relaxing environment, with exceptional service and modern amenities. We aim to exceed our guests' expectations and ensure that they have a memorable and enjoyable stay with us.
Overview
The reviews of this hotel are mostly negative, with many guests expressing disappointment and frustration with their stay.
Rooms and Amenities
The majority of guests reported issues with their rooms, including:
- Small and cramped rooms
- Old and dated decor
- Broken or faulty amenities (e.g. shower, extractor fan, TV)
- Uncomfortable beds
- Limited parking and parking issues
- Noise from neighboring rooms and outside
Staff and Service
Some guests reported positive interactions with staff, including friendly and helpful reception staff. However, many others reported poor customer service, including:
- Rudeness and unhelpfulness from staff
- Unresolved issues and unmet requests
- Lack of response to complaints
Breakfast and Dining
The breakfast buffet received mixed reviews, with some guests enjoying the food and others finding it limited and unappetizing.
Overall Experience
Many guests reported a disappointing and unsatisfying stay, citing issues with the room, staff, and amenities. Some guests did report a positive experience, but these were fewer in number.
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