Business Details
22 Years
experience
Expert Piano Tuning and Restoration Services in London
Tim Hendy Pianos has been delivering exceptional piano tuning, restoration, and maintenance services since 2004. With over four decades of industry experience, our founder Tim Hendy began his career as an apprentice at Steinway & Sons in 1978, establishing a foundation of technical expertise. We specialise in grand and upright pianos, serving clients across London, Surrey, the Southeast, and internationally from our Southwest London workshop. Our services include precision tuning, comprehensive restoration, and sales of premium instruments. As a member of the Pianoforte Tuners Association since 1993, we uphold rigorous professional standards.Our team combines deep technical knowledge with a passion for preserving musical heritage, offering tailored solutions for both historic and modern pianos. Every project benefits from Tims hands-on approach, ensuring meticulous attention to detail and adherence to traditional craftsmanship. We prioritise transparency, providing clear quotations and guarantees for all work undertaken. Our commitment to excellence has earned us longstanding relationships with musicians, institutions, and private clients who value our expertise and reliability.
Services
Piano Tuning
Piano Restoration
Piano Sales
Re-felting
Re-stringing
French Polishing
Key Weight Adjustment
Voicing
Action Rail Replacement
Piano Appraisals
Details
- Year established: 2004
Highlights and features
- We offer over 40 years of experience in piano tuning and restoration.
- Our team holds specialist knowledge of premium piano brands including Steinway, Yamaha, and Bechstein.
- Pianoforte Tuners Association member since 1993, ensuring industry-recognized standards.
- Workshop based in Southwest London enables efficient service for local and international clients.
- All piano sales include a comprehensive guarantee and aftercare support.
Associations and certifications
- Pianoforte Tuners Association
What people say
Expert tuner
Brilliant tuner
Knowledgeable
Passionate
Meticulous attention
Services
Piano Tuning
Our piano tuning services combine decades of experience with precision techniques to ensure optimal sound quality. We specialise in grand and upright pianos from premium brands like Steinway, Yamaha, and Bechstein. Using advanced tools and traditional methods, we deliver consistent, long-lasting results tailored to each instruments unique characteristics.
Piano Restoration
We provide comprehensive piano restoration in our Southwest London workshop, handling both full and partial reconditioning. Our work includes re-felting, re-stringing, French polishing, and action rail replacement. Each project preserves historical integrity while enhancing performance, supported by a three-year guarantee on completed work.
Piano Sales
Our piano sales service offers premium restored instruments with full aftercare support. Current inventory includes a Steinway Model M Grand Piano and a Schimmel Baby Grand Piano, both maintained to exacting standards. We provide mainland UK delivery and expert guidance to help clients select the ideal instrument.
Action Rail Replacement
Specialising in Steinway tubular metallic action rails, we replace damaged components while maintaining original design integrity. Our process ensures smooth action performance through precise fitting and alignment, addressing humidity-related wear that affects traditional wooden cores within brass tubing.
Key Weight Adjustment
We optimise key weighting to meet individual playing preferences, balancing 20g up-weight and 54g down-weight standards. Using precision lead loading techniques, we enhance playability for professional musicians requiring specific touch characteristics while maintaining mechanical reliability across the keyboard compass.
People
Tim Hendy
Owner & Master Technician
Tim Hendy began his career at Steinway & Sons in 1978, later joining Denmarks Piano Workshop before establishing his London business in 2004. A Pianoforte Tuners Association member since 1993, he combines technical mastery with a passion for piano heritage.
Questions
What piano brands do you specialise in?
We specialise in premium brands including Steinway, Yamaha, Bechstein, Blüthner, and Schimmel, with specialist knowledge of their unique technical requirements and access to original replacement parts.
Do you offer piano restoration services outside London?
While our workshop operates from Southwest London, we provide restoration consultations and partial services nationwide, with full workshop-based restoration available for international clients.
What does your piano tuning process involve?
Our tuning process combines equal temperament precision with voicing adjustments, using both traditional techniques and modern tools to ensure optimal tonal balance and stability for each instrument.
Are your piano sales covered by a warranty?
All piano sales include a three-year guarantee covering mechanical and structural components, with follow-up support for maintenance and tuning requirements included in our service package.
Can you restore very old pianos?
We assess each instrument’s viability individually, having successfully restored pianos dating back to the early 20th century while preserving historical authenticity and enhancing playability.
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