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Here at UK Safety Management, we pride ourselves on being a trusted and reliable provider of electrical and fire safety services across the UK. With over 15 years of experience, we've built a reputation for delivering high-quality work and exceptional customer service. Our team of fully trained and qualified engineers and technicians are dedicated to ensuring that your business meets the highest standards of electrical and fire safety.
Our Services
We offer a comprehensive range of services designed to meet the specific needs of your business. From PAT testing and Fire Extinguisher Servicing to Fixed Wire Testing (EICR) and Emergency Light Testing, we've got you covered. Our team will work with you to identify your unique requirements and provide tailored solutions to ensure compliance with UK legislation. We also offer Electrical Installation and Maintenance, Asbestos Surveys, Fire Risk Assessment, and Energy Performance Certificates, so you can rest assured that all your electrical and fire safety needs are taken care of under one roof.
Why Choose Us
At UK Safety Management, we understand the importance of providing clear and upfront costs, which is why we offer competitive pricing for all our services. Our team is committed to delivering exceptional customer service, and we pride ourselves on building long-term relationships with our clients. With a single point of contact for multi-sites across your company, you can trust us to handle all your electrical and fire safety needs. We're accredited by NICEIC and BAFE, ensuring that all our services meet the highest industry standards.
Our Commitment to Excellence
We're dedicated to providing exceptional customer service and ensuring that our clients receive the highest level of workmanship. Our team is passionate about electrical and fire safety, and we're committed to staying up-to-date with the latest legislation and industry developments. Whether you're a landlord, architect, developer, consultant, local authority, or housing association, we'll work with you to ensure that your business meets the highest standards of electrical and fire safety.
Quality of Service
The reviews for UKSM (United Kingdom Safety Management) are mixed, with both positive and negative comments. Some customers have reported excellent service, while others have been left dissatisfied.
Positive Comments
The company's engineers have been praised for their professionalism and efficiency. Customers have appreciated the convenience of home visits and the prompt communication regarding appointments and payments. Some have also commended the company's affordable prices and the option to pay by card.
Negative Comments
However, several customers have reported negative experiences. Some have been frustrated with aggressive chasing of payments and the company's refusal to accommodate changes to appointments. Others have been troubled by the company's methods of approaching potential customers, including cold calling and misunderstanding the level of authority held by individuals.
Reporting Issues
One customer reported feeling that the company was being fraudulent in its approach, with the employee on the phone repeatedly trying to upsell services and failing to check who they were talking to. Another customer reported that the company was slow to respond to concerns and failed to provide adequate customer service.
Value for Money
Some customers have reported that the company's prices are reasonable, but others have been left feeling that they were overcharged. One customer reported being surprised by additional charges that were not disclosed in the initial quote.
Overall Satisfaction
Overall, the reviews suggest that UKSM has room for improvement in terms of customer service and communication. While some customers have reported excellent experiences, others have been left feeling frustrated and dissatisfied.
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