Business Details
Expert Drainage & Water Mains Repairs in the UK
The Drainage Repair Company is an independent specialist that combines experience, expert knowledge, and the latest technology to deliver drainage and clean water mains services. We pride ourselves on delivering a consistent, transparent, and reliable service tailored to our clients' philosophies and focused on the individual needs of their customers. As part of the 360Globalnet Group, we leverage award-winning technology, including 360SiteView, to provide true differentiation for our business, our clients, and their customers. Our in-house team of experts collaborates with a network of professionals to ensure a positively different and enhanced customer experience.We offer a transparent management process of repairs through an efficient and effective framework, providing access to our digital technology and delivering best-in-class service for cost, efficiency, and service. Our UK-wide network of expert suppliers, chosen for their specific skill sets and passion for customer service, is integral to our operations. We are committed to delivering real business benefits and competitive advantages to our clients, including reduced claims lifecycles, improved claims handling efficiency, and enhanced customer satisfaction.
Services
Drainage Surveys
Water Mains Repairs
Site Investigations
Subsidence Management
Validation Services
Highlights and features
- We offer award-winning 360SiteView technology for transparent repairs.
- Our UK-wide network ensures nationwide service availability.
- Experienced engineers deliver WRc-standard compliant solutions.
- We specialise in insurance-specific claims management.
- Our process minimises costs and reduces claim lifecycles.
What people say
Great staff and prompt response
Cheerful and considerate manner
Superb, pleasant, professional
Excellent informative service
Services
Drainage Surveys
Using 360SiteView technology, our qualified engineers conduct onsite CCTV surveys to diagnose drainage issues. Repairs are managed according to WRc standards, minimising disruption while maintaining cost-effectiveness. Our transparent process allows all parties real-time access to repair progress.
Water Mains Repairs
Our specialists detect and resolve clean water mains leaks using advanced techniques. Repairs are completed in a single visit where possible, with digital tracking ensuring accountability. This approach reduces downtime and costs while restoring pipework to watertight condition.
Site Investigations
We perform geotechnical site investigations for residential developments and subsidence claims. Our experts assess soil conditions to inform construction decisions, providing detailed reports that help clients mitigate risks and avoid project delays.
Subsidence Management
Our team addresses subsidence issues caused by drainage problems. Using specialist techniques, we identify root causes and implement repairs that stabilise properties. Services include arboricultural assessments and laboratory testing to ensure comprehensive solutions.
Claims Validation
We validate drainage and water mains insurance claims using digital evidence and engineer assessments. Our process confirms liability instantly, reduces fraudulent claims, and provides detailed causation reports to insurers for accurate decision-making.
Questions
What services do you offer for insurance companies?
We provide drainage surveys, water mains repairs, site investigations, and claims validation using 360SiteView technology to streamline processes for insurers.
How does your 360SiteView technology benefit customers?
It provides real-time visibility of repairs, reduces costs through transparency, and allows all parties to track progress digitally from start to finish.
Do you operate nationwide?
Yes, our UK-wide network of engineers ensures we can service drainage and water mains claims anywhere in the country.
How do you handle subsidence claims?
We conduct geotechnical investigations, perform targeted repairs, and provide detailed reports to resolve subsidence issues efficiently and permanently.
What makes your company different from other plumbers?
Our combination of award-winning technology, insurance-specific expertise, and nationwide network delivers faster, more transparent repairs than traditional contractors.
