We Fix Blocked Drains Within 1 Hour - No.1 in Response Times
MZR Drainage Services is a trusted name in Birmingham and beyond, renowned for our rapid response and efficient drain unblocking services. With years of experience under our belts, we are the go-to experts for both residential and commercial drainage needs. We are committed to providing our customers with exceptional service, ensuring your peace of mind every step of the way.
Our Expertise
Our skilled team of engineers is equipped with the latest technology and knowledge to handle any drainage issue efficiently. We offer a comprehensive range of services, including:
Blocked Drains: No drain is too blocked for us. We utilize effective techniques like high-pressure jetting and root removal equipment to restore your drains to their full functionality.
Blocked Urinal Services: We tackle blocked urinals promptly and professionally, utilizing specialized tools and techniques to quickly and thoroughly resolve the issue.
Blocked Bathroom and Gully Drains: From minor clogs to severe blockages, we are adept at clearing all types of drain blockages in bathrooms and gullies.
Drain Inspections & Repairs: Our comprehensive drain surveys with CCTV cameras identify the root cause of the blockage and guide our repairs. We offer efficient solutions like CIPP relining and drain replacement, ensuring lasting repairs.
Preventative Care & Advice: We understand the importance of proactive drain maintenance. Our experts can provide valuable advice on preventing future blockages and optimizing your drainage system's performance.
Clients We Serve
Our services extend to residential, commercial, and industrial clients across the Birmingham area, including:
- Domestic Homes: We cater to homeowners with prompt and efficient drain unblocking solutions.
- Businesses: We work with businesses, ensuring minimal downtime and continuity of operations through our timely interventions.
- Industrial Premises: We have the expertise to handle large-scale drainage issues in industrial settings.
Choose MZR for
- Fast Response: We understand the urgency of drain issues and respond quickly, usually within an hour.
- Expert Service: Our experienced engineers are equipped with the latest technology and knowledge for effective drainage solutions.
- Competitive Prices: We offer transparent and affordable pricing, tailored to your specific needs.
- Customer Focus: We prioritize your satisfaction and provide personalized attention throughout the process.
Overview of Reviews
The reviews for MZR Drainage are mixed, with a majority being positive and a few being negative.
Lack of Professionalism
One reviewer, Hannah Small, had a terrible experience with the company. The company was hired to unblock a drain, but instead, they caused raw sewage to spill into the reviewer's garden, contaminating their belongings. The reviewer felt that the company showed a lack of professionalism and did not apologize for the mistake. The owner of the company even called the reviewer and accused them of lying, which only added to the frustration.
Positive Experiences
However, most reviewers had good experiences with MZR Drainage. Several reviewers praised the company's prompt response times, with one reviewer even stating that the engineer arrived within 30 minutes. Many reviewers also appreciated the company's reasonable prices, with one reviewer specifically mentioning that there were no hidden costs or surprises.
Great Service and Staff
Several reviewers praised the company's staff, with many referring to them as friendly, polite, and knowledgeable. One reviewer even mentioned that the engineer who attended to their issue was a credit to the company.
Inconsistent Communication
One reviewer, Jodie Walters, had a negative experience with the company's communication. When trying to discuss a drainage survey over the phone, the reviewer was met with an impolite and aggressive response, which led to them not recommending the company to others.
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