Putting the spring back in your step
At Alcombe Veterinary Surgery, we are a team of dedicated, experienced, and compassionate vets, nurses, and support staff who are passionate about providing high-quality veterinary care to our furry friends in Ealing, Osterley, and Whitton. Our mission is to deliver exceptional service, builds trust, and forms long-lasting relationships with our clients and their beloved pets.
Our Services
We offer a wide range of services to cater to the unique needs of your pets. From routine check-ups and vaccinations to complex surgeries and emergency care, our state-of-the-art facilities are equipped to handle it all. Our services include:
- Consultations and examinations
- Vaccinations and boosters
- Microchipping and identification
- Dentistry and oral surgery
- Surgical procedures and operations
- Diagnostic imaging and laboratory testing
- Pet nutrition and dietary advice
- Wellness screenings for cats and dogs
- Pet insurance guidance and claims support
- Emergency care and out-of-hours services
Our Pet Health Club
We understand that pet care can be expensive, which is why we introduced our Pet Health Club. This affordable monthly membership plan allows you to spread the cost of routine healthcare for your pet, providing peace of mind and ensuring they receive the best possible care.
Our Values
At Alcombe Veterinary Surgery, we pride ourselves on our values, which guide everything we do. We believe in providing high standards of veterinary medicine and surgery at an affordable price, getting to know you and your pet, building trust and good relationships, and being welcoming and accessible to all.
Meet the Team
Our team of experienced vets, nurses, and support staff are dedicated to providing exceptional care to your pets. Meet our friendly team and learn more about their qualifications, experience, and interests.
Our History
Alcombe Veterinary Surgery has a rich history of providing quality veterinary care to the local community. Learn more about our journey, our mission, and our values that drive us to deliver exceptional service to our clients and their pets.
Overall Experience
The reviews highlight the mixed experiences of pet owners with Alcombe Osterley Vets. While the majority of reviewers praise the clinic's friendly and caring staff, some owners express disappointment and frustration with the service.
Friendly and Caring Staff
Many reviewers praise the clinic's staff, describing them as friendly, helpful, and caring towards both pets and owners. They appreciate the staff's patience, kindness, and reassurance, making them feel at ease.
Knowledgeable and Professional
Some reviewers commend the vet's knowledge and professionalism, trusting them to provide excellent care for their pets. They appreciate the vet's explanations and advice, feeling confident in their pet's treatment.
Convenience and Accessibility
A few reviewers appreciate the clinic's convenient location and accessibility, with some even willing to travel from afar for the excellent care.
Disappointment and Frustration
Some reviewers express disappointment and frustration with their experience, citing issues with communication, billing, and treatment.
Poor Communication
A few reviewers complain about poor communication, feeling rushed or uninformed about their pet's treatment or billing.
Billing Issues
Some reviewers express frustration with unexpected or excessive charges, feeling that the clinic prioritizes profits over pet care.
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