Trust us to care for your beloved pet, as if they were our own.
At Family Friends Vets, we are dedicated to providing high-quality veterinary care and exceptional customer service to our clients and their beloved pets. Since 2006, we have been committed to building a reputation for excellence in veterinary medicine in Cippenham and the surrounding areas. As an independent, family-run business, we understand the importance of treating each pet with kindness, respect, and compassion.
Our Story
In July 2011, Chris and Subodhini Gill took over the practice, with a vision to continue building the reputation of Family Friends Vets. Our experienced team of veterinarians, nurses, and support staff are passionate about providing top-notch care to our furry friends. We are pet owners ourselves, and we understand that your pet is an important member of your family. This is why we strive to create a welcoming, caring, and friendly atmosphere in our state-of-the-art facilities.
Our Services
At Family Friends Vets, we offer a comprehensive range of veterinary services to cater to the diverse needs of our clients and their pets. These services include:
- Vaccinations and health checks
- Microchipping and identichip registration
- Worming and parasite control
- Flea and tick prevention
- Neutering and spaying
- Dental care and surgery
- Emergency care and critical services
- Pet health plans and preventative care
We also provide pet travel advice and guidance on pet passports and animal health certificates. Our experienced team is always happy to answer your questions and provide guidance on any aspect of pet care.
Our Commitment
At Family Friends Vets, we are committed to promoting responsible pet ownership and providing exceptional care to our clients and their pets. We believe that client education is essential in achieving this goal, and we are always happy to answer your questions and provide guidance on any aspect of pet care. We are dedicated to building long-term relationships with our clients and their pets, and we look forward to serving you in the years to come.
Overall Experience
The reviews are overwhelmingly positive, with many owners expressing gratitude and appreciation for the care and attention their pets received from the veterinary practice. The staff, particularly Chris and Subo, were frequently mentioned as being friendly, knowledgeable, and compassionate.
Positive Aspects
The practice was praised for its caring and loving attitude towards animals, with many owners feeling that the staff genuinely cared for their pets' well-being. The staff were also commended for their communication skills, keeping owners informed and updated on their pets' conditions.
Negative Experiences
However, some owners reported negative experiences, including allegations of overcharging, poor customer service, and a lack of compassion. Some owners felt that the practice was more interested in making money than in providing genuine care for their pets.
Areas for Improvement
Some owners expressed frustration with the waiting times, the lack of control over dogs in the waiting room, and the perceived prioritization of profit over pet care.
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