At DTW Ceramics UK Ltd, we pride ourselves on being one of the largest independent tile and bathroom distributors and retailers in the UK. With over 30 years of experience in the supply of tiles and bathrooms to Architects, Designers, Specifiers, Contractors, Developers, and retail customers, we have earned a well-deserved reputation for honesty, quality, and value. Our company-wide ethos remains the same as it has been from day one: to provide quality products at competitive prices, sold by our friendly and knowledgeable staff.
Our Services
We offer a wide range of services to meet the needs of our customers. Our newly refurbished showroom is home to over 30 fully fitted and tiled bathroom displays, including an array of accessories from sink and bath taps, mirrors to storage units. We also offer a FREE 3D design service to help you create the perfect bathroom, tailored to your needs and style. Our team of experts is always on hand to provide guidance and advice on our vast range of products.
Tile Ranges and Inspiration
Our tile ranges are sourced from Europe's leading manufacturers, ensuring you have access to the latest designs and technologies. From beautiful wood grain effect to glass mosaic, natural stone effect to our range of 10mm and 20mm outdoor patio tiles, we have something to suit every taste and style. Our showroom is open Monday to Friday 9:00am - 5:00pm and Saturday 9:00am - 5:00pm, so why not pop in and see us or book an appointment?
Bathrooms and More
Our bathrooms are designed to inspire and relax. With a vast range of bathroom products, including sink and bath taps, mirrors, and storage units, we have everything you need to create your perfect bathroom. Our team is always happy to help you design and plan your bathroom, ensuring that your vision becomes a reality.
Overall Experience
The reviews provide a mixed bag of experiences, with some customers expressing high satisfaction with the service and products offered by DTW Ceramics, while others have reported negative encounters.
Positive Aspects
- Many customers praised the excellent service, knowledgeable staff, and competitive prices.
- The showroom was described as impressive, clean, and well-organised, with a large range of tiling options.
- Several reviewers commended individual staff members, such as Danny, Gavin, and Gareth, for their helpfulness and expertise.
Negative Aspects
- Some customers experienced issues with tile shortages, incorrect orders, and poor communication.
- A few reviewers reported feeling misled or ripped off, with one customer expressing disappointment with the company's handling of a refund.
- Some customers were unhappy with the design process, citing mistakes and oversights.
Specific Issues
- One customer reported a mistake with their bathroom design, which was fortunately caught by their builder.
- Another customer experienced a shortage of tiles, despite being told they would have enough.
- A few reviewers mentioned issues with cleanliness and missing fittings.
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