A Family-Run Business with a 60-Year Legacy
Founded in 1962, Firthfield Pets has been a staple in the Northwich community, serving both locals and pet lovers from afar. Family-run and approachable, we value personal service and building lasting relationships with our customers and their beloved furry (or feathered) companions.
Accessible Expertise and Quality Products
At Firthfield Pets, we understand the unique needs of every pet owner. Our team of well-trained staff are passionate about animals and offer friendly, knowledgeable advice on all aspects of pet care. We stock an extensive range of high-quality products, encompassing:
- Live Animals: A diverse selection of birds, fish, reptiles, and hamsters.
- Supplies & Accessories: From cozy cages and feeding bowls to interactive toys and grooming tools.
- Grooming & Nutrition: Award-winning dog food, grooming services, and grooming products tailored to each species.
A Commitment to Animal Welfare
Our commitment to animal welfare is paramount. We prioritize sourcing quality products and partnering with ethical breeders. We are members of the Pet Care Trust Association and adhere to their Code of Practice, ensuring our staff are qualified and provide responsible advice.
Personal Service and Community Involvement
At Firthfield Pets, we believe in building personal relationships with our customers. Our experienced groomer offers individualized grooming services in-house, ensuring your furry friend receives the care they deserve. We actively support local charities and contribute to the wellbeing of animals in our community.
Join us at Firthfield Pets and discover a wealth of knowledge, quality products, and a passion for pets that is second to none!
Exceptional Customer Service and Attention to Detail
The reviews for Firthfield Pet Shop in Northwich are overwhelmingly positive, with all but one reviewer awarding a perfect 5-star rating. The common thread throughout is the exceptional customer service provided by the staff, who are described as welcoming, helpful, and knowledgeable. Reviewers praised the shop's commitment to aftercare, with staff members offering detailed advice on animal care and providing follow-up services to ensure the well-being of their new pets.
A Wide Variety of Animals and Products
The shop's large selection of healthy and happy animals, including guinea pigs, snakes, parrots, and gerbils, is a major draw for customers. Reviewers also appreciated the shop's stock of pet supplies, which makes it a one-stop shop for all their needs.
Personal Touch and Passion for Animals
What sets Firthfield Pet Shop apart is the personal touch and passion its staff bring to their work. Reviewers mentioned that the staff clearly take pride in their work and the well-being of the animals in their care, which creates a welcoming and reassuring atmosphere for customers.
An Occasional Negative Experience
Unfortunately, one reviewer had a negative experience with a staff member who was rude and aggressive when handling an animal. However, this appeared to be an isolated incident, as the other reviewers described the staff as friendly, knowledgeable, and passionate about animals.
Be the first to review Firthfield Pet Store.
Write a Review
