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Introduction

Welcome to Rye Medical Centre, a five-doctor general practice serving the residents of Playden, Rye and the surrounding areas. We are committed to providing high-quality, patient-centered care and fostering strong relationships with our patients. As a training practice, we also play a role in shaping the next generation of GPs.

Our Services

We offer a comprehensive range of services to meet your healthcare needs, including:

  • General Health Checks: Routine consultations and screenings for all age groups.
  • Acute Care: Management of illnesses and injuries, from minor infections to more serious conditions.
  • Chronic Disease Management: Expert care and guidance for managing long-term conditions such as diabetes, heart disease, and asthma.
  • Women's Health: Pre-natal care, contraception, and menopause management.
  • Child Health: Routine childhood vaccinations, sick visits, and developmental assessments.
  • Mental Health Support: Counseling and referrals for mental health concerns.

Our Team

Our experienced and dedicated team of doctors and healthcare professionals are committed to providing compassionate and personalized care. Our partners, Dr. Andrea Griffin, Dr. George Taggart, and Dr. Mahendra Kondagari, have extensive expertise in various fields and are dedicated to delivering exceptional patient care.

Patient Care and Support

At Rye Medical Centre, we believe in empowering our patients. We actively encourage patient participation in their care and offer various resources to support you on your healthcare journey.

Community Involvement

We are proud to be an active member of the local community. We regularly participate in health fairs, workshops, and other events to raise awareness about important health issues and promote preventative care.

Get in Touch

For further information or to schedule an appointment, please contact us on 01797 22 33 33 or visit our website for more details about our services and team.

Reviews
Positive: Despite a few positive reviews, the overall experience of patients at this surgery was marred by poor service and rude staff.
Negative: The reviews suggest that patients experienced misdiagnosis, poor communication, and inadequate care, with some describing the surgery as "useless" and "inept".

Poor Service and Rude Staff

The reviews at this surgery are overwhelmingly negative, with many patients expressing dissatisfaction with the service they received. Several reviewers mentioned that the reception staff were rude, abrupt, and unhelpful. One reviewer even stated that one of the receptionists was extremely rude and got quite abrupt for no reason when talking to people.

Misdiagnosis and Poor Communication

Some reviewers experienced difficulties in getting a proper diagnosis or prescription. One reviewer was still waiting for an alternative to ibuprofen after asking for over a month, and another reviewer was misinformed about their test results. Poor communication and inadequate care were also highlighted by several reviewers.

Compassionate and Professional Care

However, there were a few positive reviews that praised the surgery for its compassionate and professional care. One reviewer appreciated the attention and help they received from the staff, and another reviewer was impressed with the District Nurse's extra efforts to provide dressings.

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