Business Details
Your Trusted Estate Agent in Staines-Upon-Thames
Duncans Lettings is a leading estate agency providing comprehensive services to landlords and tenants in Staines-Upon-Thames. Our team combines extensive local market knowledge with a commitment to delivering professional, high-quality advice tailored to individual client needs. We uphold traditional values while embracing modern innovations and technology to ensure a modern, reliable service. Our dedicated sales team brings years of experience to property sales, rentals, and management. We maintain a robust complaints procedure aligned with industry standards, demonstrating our commitment to client satisfaction and continuous improvement. 
Services
Property Letting
Tenant Find
Rent Collection
Full Management
Valuation Services
Highlights and features
- We offer deep local property market expertise in Staines-Upon-Thames
- Our team provides tailored advice for landlords and tenants
- We combine traditional values with modern property management technology
- We maintain a formal complaints procedure for service accountability
- We deliver transparent fee structures for letting and management services
Associations and certifications
- The Property Ombudsman
What people say
Professional and efficient service
Services
Property Letting
We specialise in connecting landlords with suitable tenants through comprehensive property marketing and vetting processes. Our service includes professional tenant referencing and contract management. We combine local market expertise with nationwide best practices to ensure optimal rental outcomes for property owners.
Rent Collection
Our rent collection service ensures timely payments and proper financial record-keeping for landlords. We handle payment processing, late payment follow-ups, and financial reporting. This service provides landlords with peace of mind regarding their property income management.
Full Management
We offer complete property management solutions covering tenant relations, rent collection, and maintenance coordination. Our service includes regular property inspections and legal compliance management. This comprehensive approach ensures landlords receive hassle-free property administration support.
Questions
What property services do you offer?
We provide tenant finding, rent collection, full property management, and property valuation services for landlords in Staines-Upon-Thames.
How are your fees structured?
Our fees range from 7.5% to 12.5% plus VAT depending on service level, with additional fixed fees for deposits and documentation.
What happens if I have a complaint?
We have a formal complaints procedure with written responses within 15 working days, and access to The Property Ombudsman for unresolved issues.
