Business Details
Your Trusted Estate Agents in Epsom
Nicholls Residential is an independent estate agency with a rich heritage spanning over 160 years of combined experience across our team. We operate from four strategically located offices in Chessington, West Ewell, Epsom, and North Cheam, serving both residential and commercial property markets. Our approach blends traditional values with modern marketing techniques, ensuring properties receive maximum exposure through platforms like Rightmove and Zoopla. We pride ourselves on delivering exceptional service, underpinned by local expertise and a commitment to transparency. Our no sale, no fee policy reflects our confidence in achieving results, while our glowing testimonials attest to the trust clients place in our team.We specialise in property sales, lettings, and mortgage advice, supported by a network of trusted professionals including solicitors and surveyors. Our staff undergo continuous training to maintain industry standards, with several holding qualifications from the National Association of Estate Agents. We prioritise clear communication, offering tailored updates throughout transactions and maintaining availability beyond standard office hours. Our client-centric ethos extends to post-sale support, ensuring a seamless transition from instruction to completion. This dedication to excellence has fostered a strong reputation, with many clients returning for subsequent property needs.
Services
Property Sales
Lettings
Mortgage Advice
Valuation Services
Property Management
Highlights and features
- Over 160 years of combined local property market experience
- No sale, no fee policy with transparent pricing
- Award-winning customer service from industry-qualified staff
- Comprehensive support including mortgage, legal, and surveying partnerships
- Consistently praised in client testimonials for reliability and expertise
Associations and certifications
- The Property Ombudsman
- UK Association of Lettings Agents (UKALA)
What people say
Exceptional service
Professional team
Prompt communication
Stress-free process
Highly recommended
Services
Property Sales
Our property sales service leverages 160+ years of combined local expertise to maximise your property's market potential. We employ professional photography, virtual tours, and targeted marketing across major platforms. The team provides realistic valuations, transparent fee structures, and dedicated transaction management from instruction to completion. Clients benefit from regular progress updates and access to a network of trusted legal and financial professionals.
Lettings
Nicholls Residential offers comprehensive lettings solutions for landlords and tenants. Our services include property valuation, tenant vetting, and tailored management options. We conduct regular property inspections, handle maintenance requests, and ensure compliance with current legislation. Tenants receive personalised property searches and transparent information about fees and obligations, supported by a dedicated team with extensive local market knowledge.
Mortgage Advice
Through our partnership with Malone Financial Services, we provide independent mortgage advice to homebuyers. This service includes access to whole-of-market mortgage products, personalised affordability assessments, and application support. Our experienced advisors help clients navigate complex mortgage options while maintaining strict impartiality and transparency throughout the process.
Valuation Services
Our valuation services combine local market expertise with comprehensive property analysis to determine accurate pricing. Conducted by qualified professionals, these appraisals consider current market trends, comparable sales data, and property condition. All valuations are provided free of charge with no obligation, forming the foundation for successful property marketing strategies.
Property Management
Nicholls Residential's property management service offers landlords three tailored service levels. We handle tenant relations, rent collection, and property maintenance through a network of trusted local contractors. Regular inspections and detailed reporting ensure landlords maintain their investment's value while minimising direct involvement in day-to-day management tasks.
People
Graham Nicholls
Partner
With over 35 years in the industry, Graham brings extensive experience from senior roles in national estate agencies. He holds multiple industry qualifications and focuses on strategic oversight while maintaining hands-on client interaction.
Simon Carney
Estate Agent
Simon has specialised in the local property market for over 25 years. A recipient of the London Estate Agent of the Year award, he combines deep market knowledge with a client-focused approach to property transactions.
Paul Everitt-Jones
Estate Agent
With a career spanning four decades, Paul delivers personalised service grounded in extensive industry experience. He holds the Certificate of Practising Estate Agency Technical Award and has been a Propertymark Fellow since 2003.
Josh Thorogood
Estate Agent
A lifelong local resident with eight years' experience, Josh provides tailored property guidance from initial search through to completion. His local expertise and personable approach have earned consistent client praise.
Robert Malone
Mortgage Adviser
Rob offers 25 years' mortgage advisory experience through our partnership with Malone Financial Services. His independent status allows access to whole-of-market mortgage products while maintaining strict client-focused service standards.
Questions
What areas does Nicholls Residential cover?
We operate from four offices covering Chessington, West Ewell, Epsom, and North Cheam, serving surrounding areas within a 10-mile radius of these locations.
What property services do you offer?
We provide comprehensive services including property sales, lettings, mortgage advice, valuation services, and property management solutions tailored to individual client needs.
Are your valuation services free?
Yes, all our property valuations and lettings appraisals are provided free of charge with no obligation to proceed with our services.
Do you charge upfront fees?
No, we operate a strict no sale, no fee policy with all charges paid from sale proceeds upon completion, ensuring complete transparency.
How do you market properties?
Properties receive professional photography, virtual tours, and marketing across Rightmove, Zoopla, OnTheMarket, and PrimeLocation, plus social media exposure.
What accreditations do you hold?
We are members of The Property Ombudsman scheme, UKALA, and maintain client money protection through our association with UKALA.
