Your trusted partner, always there when you need us
Who We Are
Focus is a trusted IT and communications partner, empowering businesses with innovative solutions and unparalleled support for over two decades. Our team of experts thrives on crafting tailored solutions that align with your unique needs and aspirations. We believe in building long-term partnerships, underpinned by our unwavering commitment to customer satisfaction and success.
What We Offer
With a diverse portfolio of services, we cater to diverse industries and business sizes. Our comprehensive offerings include:
Managed IT Professional Services
- Proactive management and monitoring of your IT infrastructure
- Security and compliance optimization
- User support and troubleshooting
- Infrastructure modernization and migration
Cyber Security
- Comprehensive vulnerability assessments and penetration testing
- Security awareness training and incident response planning
- Data protection and disaster recovery solutions
Business Intelligence
- Data analytics and reporting for informed decision making
- Business process automation and optimization
- Strategic consulting and industry insights
Communications and Connectivity
- High-speed internet connectivity and hosted phone systems
- Mobile phone packages tailored to your needs
- Voice over IP solutions for seamless communication
Business Continuity
- Disaster recovery planning and business continuity assessments
- Infrastructure resilience solutions
- Data recovery and protection services
More Than Just Solutions
Our commitment to excellence extends beyond just providing technology. We focus on:
- Building long-term relationships: We prioritize understanding your specific requirements and delivering solutions that consistently align with your goals.
- Exceptional customer service: We prioritize responsive communication, personalized support, and transparent billing.
- Innovation and adaptability: Our team continuously explores new technologies and industry trends to offer the most efficient and effective solutions.
Partnering For Success
At Focus, we firmly believe in collaborative partnerships. We actively engage with leading technology providers and industry experts to ensure our clients receive access to the most comprehensive and innovative solutions available.
Overall Experience
The reviewers have had an overwhelmingly positive experience with Focus IT. The company has been praised for its efficiency, prompt responses, and helpful staff.
Staff Experience
The reviewers have been particularly impressed with the staff, citing them as a highlight of their experience. Peter Harrop mentions Danni as someone who has gone above and beyond to solve technical issues, while Richard Bandey expresses gratitude for the company's care for their business. Rachael Beard compliments the pleasant and accommodating staff.
Service
The reviewers have been consistently impressed with the service provided by Focus IT. Peter Harro discusses how the company has been a joy to deal with, with Richard Bandey mentioning that they care about their business. Rachael Beard praises the excellent and helpful service received.
Conclusion
Focus IT has clearly made a positive impression on its customers, with all reviewers giving the highest rating of 5 stars. The company's staff, efficiency, and helpfulness have been highlighted as particular strengths.
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