BIG ON SERVICE, BIG ON REPUTATION
Our Vision and Values
William Hercock Ltd is a trusted supplier of high-quality building materials, timber, and landscaping supplies across Leicestershire and Rutland. We are driven by a vision to empower contractors, traders, DIY enthusiasts, and self-builders with exceptional products and outstanding customer service.
Products and Services
Our extensive product range covers everything you need for every project, from bricks and blocks to insulation materials, tools, and workwear. We are also proud to offer:
- Expert advice: Our knowledgeable staff can offer guidance and recommendations based on your specific needs and project requirements.
- Competitive prices: As members of major buying groups, we leverage our purchasing power to offer competitive prices without compromising quality.
- Deliveries: We offer flexible delivery options, including rear-mounted cranes and Moffett offload services, to ensure efficient project progress.
Across the Community
With three conveniently located depots in Melton Mowbray, Birstall, and Oakham, we are deeply rooted in the local communities we serve. We are committed to supporting local businesses and actively engaging with the communities we operate in.
Our Commitment
At William Hercock Ltd, we pride ourselves on:
- Quality: We source our products from reputable suppliers and adhere to the highest industry standards.
- Customer satisfaction: We are dedicated to providing exceptional customer service and building lasting relationships.
- Sustainability: We are committed to responsible environmental and social practices through responsible waste management and community engagement.
Get in Touch
For all your building, timber, and landscaping needs, get in touch with William Hercock Ltd today. We look forward to assisting you with your project and exceeding your expectations.
Customer Service and Experience
Hercocks Builders Merchants received high praise for their customer service, with multiple reviewers highlighting the helpfulness of the staff. Several reviewers mentioned the staff's ability to provide great advice, making them feel welcomed and ensuring they had the right products for their needs. The staff's friendliness and patience were also noted by multiple reviewers.
Stock and Pricing
While the stock levels were generally praised, some reviewers mentioned issues with pricing, particularly in comparison to other suppliers. Andy Smith noted that the paint prices were higher than expected, while Hugh highlighted that the overall cost of materials was very reasonable.
Delivery and COVID Safety
Delivery was described as quick and efficient by several reviewers, with the drivers also being praised for their friendliness and helpfulness. Laszlo Lovas mentioned that the premises were COVID safe, adding to the overall positive experience.
Trade vs. DIY Customers
S. D. noted that as a DIY customer, they received great guidance from the staff, suggesting that the store caters well to both trade and DIY customers.
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