Expert Letting and Management Services You Can Trust
At The Property Manager UK, we are a Lettings & Management company established in 2012 with over 30 years combined experience in the industry. Our staff have seen it all and are here to help you make your property letting experience as smooth and stress-free as possible. Whether you're a Landlord looking for a flexible service to rent out a property or a Tenant looking to move into your first property, we are here to help.
Our Services
We offer a comprehensive range of services tailored to meet the needs of both Landlords and Tenants. Our Residential Lettings service provides a unique and personalized approach to letting your property, taking care of every detail to ensure a hassle-free experience. Our Commercial Lettings service provides expert guidance and support to help you navigate the complex world of commercial property letting.
About Our Team
Our staff have over 30 years combined experience in the industry, and there's very little that they haven't seen throughout the years. We pride ourselves on providing high levels of customer service to all our clients, and due to this, we have been able to build a great portfolio of clients who remain loyal to us. Our aim for the future is to continue providing this high level of service to our clients and reaching out to new clients who are looking for this same level of service.
Our Expertise
As members of The UK Association of Lettings Agents (UKALA), Client Money Protection Scheme (CMP), and The Property Redress Scheme (PRS), all of our clients can be assured we take our responsibilities as Agents seriously. We are committed to upholding the highest standards of professionalism and integrity, ensuring that all our clients can have complete confidence in our services.
Overview of Reviews
Mixed Reviews for The Property Manager
The Property Manager, a property management agency, has received a mix of reviews from its clients. While some clients have had a positive experience with the agency, others have reported negative experiences.
Positive Experiences
Several clients have praised Jake, a staff member, for being helpful, responsive, and professional. They have reported prompt attendance to their queries and efficient management of their properties. Some clients have even recommended the agency to others.
Negative Experiences
On the other hand, some clients have reported poor service, including unresponsive staff, delayed responses to queries, and a lack of interest in resolving issues. Some clients have experienced problems with their properties, such as mice, floods, and broken appliances, which the agency has failed to address promptly. In some cases, clients have reported that the agency has blamed the landlord for poor communication.
Service Issues
Some common issues reported by clients include:
- Slow response times: Clients have reported that it can take weeks for the agency to respond to their queries.
- Lack of interest: Some clients have felt that the agency is not interested in resolving their issues.
- Blaming the landlord: The agency has sometimes blamed the landlord for poor communication, which clients have found frustrating.
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