Delivering exceptional service, one property at a time.
At Greystar, we're dedicated to providing exceptional property management, investment management, and development and construction services to our clients. With a global presence and a wealth of experience, we've established ourselves as a leader in the real estate industry. Our team of experts is committed to delivering top-notch services that meet the unique needs of our clients, ensuring that their assets thrive in an ever-changing market.
Our History
Greystar has a rich history of providing innovative solutions to the real estate industry. From our humble beginnings to our current status as a global leader, we've remained true to our core values of integrity, teamwork, and excellence. Our commitment to delivering exceptional service has earned us a reputation as a trusted partner for investors, developers, and residents alike.
Our Services
At Greystar, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our property management services are tailored to maximize asset value, while our investment management team leverages local market expertise to identify investment opportunities. Our development and construction team provides professional guidance from concept to completion, ensuring that projects are delivered on time, on budget, and to the highest standards.
Property Management
With over 857,400 multifamily units and student beds under management globally, our property management team has a wealth of experience in managing all product types and servicing a diverse investor group. Our expertise spans from conventional multifamily to student housing, active adult, and logistics, ensuring that our clients' assets are optimized to achieve maximum returns.
Investment Management
Our investment management team possesses a combination of local market expertise and the ability to leverage relationships into investment opportunities. With assets under management of over $76 billion, we've established ourselves as a trusted partner for investors seeking to maximize returns.
Development and Construction
With a global development strategy and a track record of over $34 billion in global development assets, our vertically integrated operating platform provides professional guidance from concept to completion. Our team of experts ensures that projects are delivered on time, on budget, and to the highest standards, exceeding our clients' expectations.
Our Commitment
At Greystar, we're committed to delivering exceptional service to our clients, residents, and investors. We believe in fostering a culture of integrity, teamwork, and excellence, and we're dedicated to making a positive impact on the communities we serve.
Negligent Management
The reviews highlight the widespread discontent among tenants with the management company Greystar. The majority of reviews share similar experiences of poor communication, unresponsiveness, and lack of accountability. Tenants report having to repeatedly follow up with the management team, only to be met with various excuses and no resolution.
Communication Breakdown
Several reviewers mention the difficulty in getting maintenance requests addressed, with some issues taking weeks or even months to be resolved. Communication is a major issue, with some staff members being unresponsive, dismissive, or simply not willing to help.
Unfair Practices
Several reviewers have grievances with the way their security deposits were handled, with some reporting that they were unfairly charged for damages or lost utility payments. Others have had issues with mysterious bills being sent to debt collection agencies.
Racism and Disregard for Tenants
One reviewer specifically mentions experiencing racism from the management staff, which is deeply disturbing. This highlights the need for Greystar to address these issues and provide a welcoming environment for all tenants.
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