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Welcome to Device Care, the premier mobile phone and computer repair shop in Whitley Bay. We are a family-owned business dedicated to providing top-notch repair services to individuals and businesses alike. Our team of experts has years of experience in fixing a wide range of devices, from smartphones to laptops, and everything in between.
Our Services
We understand that when your device breaks, it can be frustrating and disrupt your daily life. That's why we offer a comprehensive range of services to get you back up and running quickly. Our most popular services include broken screen replacement, virus removal, software installation, mobile network unlocking, water damage repair, and broken glass replacement. We also buy and sell laptops, mobile phones, and iPads, so you can upgrade or trade-in your old device for a new one.
Our repair services are designed to be hassle-free and convenient. We offer a warranty on all our repairs, so you can have peace of mind knowing that your device is in good hands. Our team is highly skilled and trained to diagnose and fix even the most complex problems, so you can trust that your device is being handled with care.
Our Mission
At Device Care, our mission is to provide exceptional customer service and highest quality repair services to ensure that our customers are completely satisfied with our work. We strive to build long-term relationships with our customers by being transparent, reliable, and efficient in our work. We believe that every customer deserves to have their device repaired quickly and efficiently, without breaking the bank.
Our Values
- We value our customers and strive to provide exceptional customer service
- We believe in being transparent and honest in our dealings with our customers
- We take pride in our work and strive for excellence in every repair
- We are committed to providing affordable and competitive pricing
- We believe in building long-term relationships with our customers
Overall Experience
The majority of customers have had a positive experience with the service provider, praising their efficiency, professionalism, and excellent customer service.
Positive Feedback
- Fast and efficient repair service, with many customers receiving same-day or next-day resolutions.
- Friendly and helpful staff, with many customers praising the provider's honesty and transparency.
- Good value for money, with competitive pricing and no hidden fees.
Negative Feedback
- A few customers have reported poor service, including faulty parts and misdiagnosis of issues.
- Some customers have experienced poor communication and a lack of transparency from the provider.
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