Empowering Your Business with Reliable IT Solutions
At One IT, we pride ourselves on being one of the friendliest and most personable technology service companies in the North East. Our team of certified expert engineers is dedicated to providing fast and reliable technical support and personalised attention to all of our customers, no matter how big or small. We have a renowned reputation in network management, ranging from professional internal CAT6 wiring and managed firewall-enabled routers through to our award-winning email management and spam filtering.
Our Services
We offer a wide range of business IT services and solutions tailored to your technological needs. From comprehensive proactive monitoring and IT support to network installation, communication systems, and hosted services, we've got you covered. Our team is dedicated to ensuring your company's IT systems stay in the best condition, and we're committed to providing you with the best possible service.
Our services include:
- Business IT Support: We provide comprehensive proactive monitoring and IT support services to ensure your company's IT systems stay in the best condition.
- Network Installation: We offer a comprehensive range of IT network installation services across Newcastle and the rest of the North East.
- Communication Systems: We provide hosted VoIP solutions to help you stay connected to your customers and colleagues.
- Hosting Services: We offer a range of hosted services, including web hosting, hybrid servers, and Microsoft Office 365.
- Data Recovery and Storage: We provide a wide variety of data recovery services, covering a vast selection of different media and systems.
- Computer Hardware: We stock, source, and build high-quality systems to any specification at competitive pricing.
- Web Design: We offer website design, development, and management services to help you get your business recognised.
What Our Clients Say
We pride ourselves on our excellent customer service, and our clients love us for it. Here's what some of our satisfied clients have to say:
"One IT Support are our go-to for anything IT related. We have recently undertaken moving our web and database hosting onto their new Hybrid Dedicated server platform and the service has been exemplary." - John Porrett, Managing Director, Unique Magazines Ltd.
"We are very happy with the service we receive from One IT Support, their instantaneous response to issues and professional manner provide great value to our business." - Glenn Heathcote, Managing Director, Halogen Creative.
Get in Touch
If you'd like to get in touch, you can either send us an email, visit our contact page or give us a call on 0191 296 0111. Alternatively, if you'd like to pop in to chat, you can find us at: One IT Support Ltd, 17 Northumberland Square, North Shields, NE30 1PX.
Overview
The reviews for One IT have been overwhelmingly positive, with all but one reviewer giving the company a perfect 5-star rating. The reviewers praise the company's excellent customer service, expertise, and efficiency in resolving IT and telephone issues.
Quality of Service
The reviewers have reported receiving exceptional service from One IT, with many mentioning the team's willingness to go above and beyond to help. The company's knowledge and expertise are particularly praised, with reviewers describing them as "true experts" and "knowing exactly what they're doing."
Communication and Accessibility
The reviewers have also appreciated the company's approachable and patient manner, with many mentioning the team's ability to explain technical issues in a clear and concise way. The reviewers feel comfortable asking questions and seeking advice, and the company's staff are described as "friendly and helpful" with "no problem too small."
Value for Money
The reviewers are generally satisfied with the value for money they receive from One IT, with many mentioning the company's competitive pricing and ability to save them time and money.
Exception
The only negative review comes from Science Goblin, who was unhappy with the company's pricing and felt that they were "opportunistic" in their charging. However, the reviewer does acknowledge that this was partly due to their own mistake and lack of clear communication.
