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At Ocean & Country, we pride ourselves on providing a professional and personal service to our clients. Our experienced, knowledgeable, and professional team offers an independent service, specialising in residential sales and lettings throughout the South East and Mid Cornwall regions. We provide honest and trustworthy advice, guiding you through all aspects of the property market, whether you're buying, selling, or renting a property.
Our Mission
Our mission is to provide a 5-star service to our clients, and we strive to do so by being transparent, honest, and dedicated to delivering the best possible results. We understand that every client has unique needs and requirements, and our team is always on hand to answer any questions and provide a personal one-to-one service.
Our Services
We offer a range of services, including property valuations, sales, and lettings. Our dedicated team can advise and guide you through all aspects of the property market, from finding your dream home to selling your current property. We also offer a range of additional services, including property management and rental services, to help make the process as smooth as possible.
Meet The Team
Our team is led by experienced professionals who have a wealth of knowledge and expertise in the property market. From our Associate Property Services Director, Neil Swann, to our Lettings Manager, Josh Cook, our team is dedicated to delivering the best possible service to our clients. Meet our team and discover how we can help you achieve your property goals.
Service and Efficiency
The reviewers have consistently praised Ocean and Country for their excellent service and efficiency. Teniel and Neil were described as "welcoming, knowledgeable, and professional" from the first meeting, while Stephanie May was praised for her approachability and quick response to queries. The agency was recognized for its commitment to staying in regular contact and keeping clients informed throughout the buying process.
Professionalism and Friendliness
Staff at Ocean and Country were consistently described as professional, friendly, and knowledgeable. Teniel was praised for her dedication and helpfulness, while Stephanie May was described as "very professional, informed, and friendly". The agency was commended for its ability to make the house viewing experience easy and stress-free.
Property Management
The agency was praised for its efficient property management, with Teniel being commended for her excellent work in this area. Teniel was able to quickly address an emergency issue at a property and ensure that the situation was resolved promptly.
Rental Properties
The agency was praised for its ability to manage rental properties effectively, with one reviewer describing their experience as "very happy". The agency was commended for its ability to find good tenants and provide excellent support to landlords.
Negative Comments
The negative comments about Ocean and Country were related to their handling of rental enquiries. One reviewer expressed frustration with the agency's inability to respond to their enquiries in a timely manner, and accused the agency of being discriminatory and rude.
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