Business Details
20 Years
experience
Emergency
services
Trusted Utility Management Services in the Midlands
Based in the Midlands, Trust Utility Management has established itself as a leading provider of utility management and infrastructure services since 2006. Our expertise spans electrical, water, drainage, telecommunications, and civil engineering projects, supported by a fleet of 85 vehicles and a team of 135 professionals. We prioritise health and safety compliance, sustainable practices through our aggregate recycling centre, and continuous workforce development.Our ISO 45001 and 14001 certifications reflect our commitment to operational excellence and environmental responsibility. We serve blue-chip clients including Severn Trent Water and National Grid, delivering projects through structured mobilisation plans and proprietary software for real-time monitoring. With 17 acres of operational facilities in Ilkeston, we combine innovation with proven methodologies to meet client milestones across the UK.
Services
Electrical Services
Water Management
Drainage Solutions
Telecommunications
Aggregate Recycling
Traffic Management
Reinstatement Works
Project Management
Multi-Utility Contracts
EV Charging Infrastructure
Details
- Year established: 2006
Highlights and features
- 24/7 emergency response capability across the Midlands
- ISO-certified health, safety, and environmental management systems
- 135 experienced professionals with 85-vehicle operational fleet
- Proprietary WASP software for real-time project monitoring
- Sustainable aggregate recycling centre processing 250,000 tonnes annually
Associations and certifications
- ISO 45001:2018
- ISO 14001:2015
- CHAS Elite
- HERS Certificate
- British Safety Council
Services
Electrical Services
Our NERS-accredited team delivers electrical installations and PFI specialist solutions for street lighting and major infrastructure projects. We maintain compliance with SSE, Western Power Distribution, and EON standards while providing real-time progress monitoring through proprietary systems. Our 24/7 response capability ensures uninterrupted service for critical electrical infrastructure.
Water Management
Specialising in water meter installation, pipeline renewal, and infrastructure rehabilitation, we serve public authorities and private clients. Our one-stop solution vehicles reduce disruption while implementing sustainable water conservation measures. Advanced no-dig technology minimises environmental impact during network upgrades and emergency repairs.
Drainage Solutions
We offer 24/7 emergency drainage response with CCTV surveying and no-dig repair technology. Our turnkey package includes network assessment, pipe cleansing, and structural rehabilitation using Wincan software for precise diagnostics. Specialist teams handle everything from domestic blockages to large-scale sewer reconstruction projects.
Aggregate Recycling
Our Ilkeston facility processes 250,000 tonnes of inert aggregates annually, achieving 100% sustainability targets. We transform construction waste into certified secondary materials using state-of-the-art crushing and screening equipment. Trade and private customers benefit from ANPR-enabled weighbridge systems and year-round processing capabilities.
Project Management
We oversee utility projects from inception to completion using bespoke WASP software for real-time monitoring. Our director-led approach ensures compliance with SLAs while managing multi-disciplinary teams. PFI contract expertise includes financial reporting systems that maintain cash flow transparency for street lighting and infrastructure schemes.
Questions
What geographic areas do you service?
We operate throughout the Midlands region with our Ilkeston headquarters serving as the primary operational base for projects nationwide.
Do you offer emergency response services?
Yes, our 24/7 emergency drainage and utility response teams can mobilise within minutes across the Midlands region.
What certifications do you hold?
We maintain ISO 45001 (health & safety), ISO 14001 (environmental), CHAS Elite, and HERS accreditations for operational excellence.
How do you ensure project quality?
Through proprietary WASP software for real-time monitoring, director-led project management, and regular safety audits across all operational sites.
What sustainability initiatives do you implement?
Our aggregate recycling centre diverts 250,000 tonnes of construction waste from landfills annually while our energy-efficient practices reduce carbon footprint.
What utility sectors do you specialise in?
We provide multi-utility solutions covering electrical, water, drainage, telecommunications, and EV charging infrastructure projects for public and private clients.
