Centred in the heart of Sussex, Abbey Auction Gallery has been a trusted name in the world of auctioneering for over two decades. Led by experienced professionals with a deep understanding of the market, we offer a comprehensive range of services that cater to both seasoned collectors and newcomers alike.
1. Valuations
From free online valuations to home visits and dedicated valuation days at our salerooms, we offer flexible and accessible means to determine the true value of your treasured items.
2. Auction Services
We host regular auctions covering a diverse range of categories, including:
- 20th Century Design
- Pens & Lighters
- Fine Art
- Watches & Jewellery
- Home & Interiors
- And much more!
3. Expertise & Experience
Our team has a deep understanding of the market and is committed to achieving the highest possible prices for your items. We take pride in:
- Detailed and informative pre-auction research
- Comprehensive marketing campaigns
- Experienced auctioneering
- Transparent and fair communication
4. A Welcoming Environment
We strive to create a welcoming and accessible atmosphere at our salerooms. Our approachable staff are always ready to answer your questions, offer guidance, and ensure a smooth and enjoyable experience.
Discover the Abbey Advantage
- Decades of experience and market expertise
- Comprehensive and tailored services
- Established reputation for achieving exceptional results
- Friendly and approachable staff
- Convenient and accessible salerooms
Communication and Service
The reviewers had mixed opinions about the communication and service provided by Burstow & Hewitt. One reviewer experienced poor communication, feeling that the process was unprofessional and chaotic. They were unhappy with the valuation of their items and felt that the prices set were too low. On the other hand, several reviewers praised the prompt, efficient, and clear communication they received. They appreciated the helpful and polite staff, who were knowledgeable and responsive to their needs.
Valuation and Pricing
Some reviewers were unhappy with the valuation and pricing of their items. One reviewer felt that the prices set were too low, and another mentioned that the commission rates were steep at 24%. However, others were pleased with the valuation and pricing, feeling that they received a good deal.
Staff and Customer Service
The staff at Burstow & Hewitt received mixed reviews. One reviewer had a negative experience with a staff member, feeling that they were condescending and unhelpful. However, many reviewers praised the staff, describing them as friendly, helpful, and knowledgeable.
Auction Process and Website
Several reviewers praised the auction process, finding it easy to use and efficient. They appreciated the ability to watch the auctions live online and the prompt payment after the sale.
Overall Experience
The overall experience of the reviewers was largely positive. Many praised the professionalism, kindness, and efficiency of the staff, and appreciated the successful sale of their items. However, a few reviewers had negative experiences, citing poor communication, unprofessional service, and low valuation of their items.
Be the first to review Burstow & Hewett.
Write a Review
