Understanding Your Needs. Delivering Your Care.
At Northfield House, we understand the importance of providing a safe, secure, and nurturing environment for individuals living with dementia. Our dedicated team of experienced and long-serving staff are committed to delivering first-class residential, respite, and day care services that cater to the unique needs of each individual.
A Home Away from Home
Located in the picturesque Cotswold market town of Stroud, Gloucestershire, our converted Victorian house with a modern purpose-built extension provides a warm and welcoming atmosphere. Our home is designed to provide a sense of community and companionship, where residents can form lasting friendships and connections with staff and fellow residents alike. We take pride in our excellent staff-to-resident ratio, ensuring that each individual receives the care and attention they need, whenever they need it.
Dementia-Friendly Living
Our home is specifically adapted to provide a dementia-friendly environment, making it easy for our residents to navigate and enjoy their daily lives. From specially designed rooms and communal areas to our engaging activities and stimulating pursuits, we strive to create a stress-free and enjoyable experience for all.
Kindness, Understanding, and Patience
Our staff members are chosen not only for their comprehensive qualifications but also for their ability to show kindness, understanding, empathy, and endless patience in their care of our residents. We believe that every individual living with dementia deserves to be treated with dignity and respect, and we strive to provide a level of care that exceeds expectations.
What We Provide
At Northfield House, we offer a range of services designed to meet the unique needs of individuals living with dementia. From residential and respite care to day care and specialist dementia care, we provide a comprehensive range of services that cater to the physical, emotional, and social needs of our residents. Our dedicated team works closely with each individual to create a personalized care plan that promotes independence, dignity, and quality of life.
Positive Feedback
Northfield House has received rave reviews from its residents and employees alike. Excellent Care and Treatment is a common theme throughout the reviews, with many praising the home's commitment to providing top-notch care and treatment to its residents. The staff are described as friendly, caring, and helpful, with many going above and beyond to ensure the well-being of those in their care. The atmosphere is warm and welcoming, with inviting kettles always on for visitors and residents.
Challenges
Unfortunately, not all feedback has been positive. Ryan Muggleton, an employee of Northfield House, has voiced significant concerns about his experience working at the home. He claims poor management and late payment of wages, including waiting two months to receive his earnings. Additionally, he was told he would not be charged for his DBS check, which he claims was a false promise.
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