Empowering You Towards Better Health and Wellbeing
The Malling Clinic is a multi-disciplinary health centre in the heart of West Malling, Kent. Our team of professionally qualified therapists offer a range of complementary and alternative medicine therapies to help individuals better manage their healthcare. With years of experience in their respective fields, our practitioners are passionate about providing a holistic and integrated approach to health and wellbeing.
Our Services
At The Malling Clinic, we understand that every individual has unique healthcare needs. That's why we offer a variety of therapies tailored to address specific health concerns. Our services include Herbal Medicine, Acupuncture, Naturopathy, Alexander Technique, Nutrition, and Sophrology. Each of our practitioners is a member of acknowledged associations and has extensive experience in their field.
Our Approach
We believe in working alongside conventional healthcare practitioners to provide a comprehensive approach to health and wellbeing. Our aim is to help individuals find the best route to better health, and we will always refer you back to your GP or another health practitioner if required. We are committed to providing a safe, supportive, and non-judgmental environment where individuals can explore alternative approaches to healthcare.
Our Practitioners
Our team of practitioners is dedicated to helping individuals achieve better health and wellbeing. Meet Claire Munns, our Nutritionist, who offers one-to-one appointment packages to help individuals learn how to support their natural wellbeing through nutrition and lifestyle adjustments. Our Acupuncturist, Susan Tosoni, offers a gentle and effective approach to healthcare. Derek Chellar, our Naturopath, works with individuals to identify the underlying causes of health concerns. Sian Rees, our Alexander Teacher, helps individuals develop better posture and movement habits. Beryl Palmer, our Sophrology practitioner, offers a unique approach to stress management and relaxation. And Anita Ralph, our Medical Herbalist, provides personalized herbal remedies to support health and wellbeing.
Getting in Touch
You are welcome to call us in confidence to find out more about how we can help you. Our telephone is answered each day until 1.30 pm, and we have an answering machine after reception has closed. We will be happy to return your call as soon as possible.
Surgery Overwhelmed with Demand
The reviewer, Toni Barrows, awarded the surgery 2 stars out of 5, expressing frustrations with the receptionists and the overall atmosphere of the surgery. According to Toni, the general practitioners (GPs) are excellent when appointments can be secured, but the struggle begins with the receptionists. It appears that they often "fob you off" and fail to provide a satisfactory experience for patients.
Patient Experience
Toni highlights that the surgery is consistently busy, making it difficult for patients to receive the attention they require. This has resulted in a stressful experience for the majority of patients, with very few exceptions. The reviewer's account suggests that the surgery is stretched to its limits, compromising the quality of care.
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