Transforming Homes, Transforming Lives, One Window at a Time
New Windows is a leading supplier and installer of stylish, thermally efficient windows, doors, and conservatories in Warminster, Trowbridge, Bath, Frome, Chippenham, and the surrounding areas of Wiltshire and Somerset. We've been transforming homes for over a quarter of a century.
What sets us apart?
Our seasoned team boasts an unmatched combination of experience and expertise in all aspects of home improvement and double glazing. We prioritize quality, affordability, and customer satisfaction, making us the perfect partner for your home improvement journey.
Windows
- Casement Windows
- Flush Casement Windows
- Bow and Bay Windows
- Tilt and Turn Windows
- Aluminium Windows
Doors
- Bifold Doors
- Composite Doors
- Patio Doors
- Front Doors
- French Doors
- Stable Doors
- uPVC Doors
Living Spaces
- Conservatories
- Conservatory Conversions
- Victorian Conservatories
- Lean-to Conservatories
- Georgian Conservatories
- Edwardian Conservatories
- Gable Conservatories
- Bespoke Conservatories
Other Products
- Decorative Glazing
- Porches & Roof Trims & Fascias
Expert Guidance and Support
We're committed to providing our customers with exceptional service from initial consultation through installation and beyond. Our team of experts will guide you through every step, offering:
- Free online quotes and design consultations
- Comprehensive product information and recommendations
- Professional installation by experienced technicians
- Dedicated after-sales care and support
Why choose New Windows?
- Local Expertise: We have a deep understanding of the local area and its specific needs.
- Quality Products: We source high-quality materials from reputable manufacturers.
- Competitive Prices: We offer competitive prices without compromising on quality.
- Customer Focus: We prioritize excellent customer service and maintain open communication throughout the process.
Positive Experience
Many customers have reported an excellent experience with New Windows, praising their prompt and professional service, high-quality products, and friendly staff. Several reviewers have mentioned benefiting from excellent aftercare, including prompt responses to issues and quick resolution of problems.
Negative Experience
However, a significant number of customers have expressed disappointment and frustration with New Windows. Issues have been raised with poor communication, delayed responses, and poor workmanship. Some reviewers have reported errors in their orders, mistakes made by salespeople, and difficulties in getting issues resolved.
Company's Response to Issues
Unfortunately, some customers have reported encountering unhelpful or unresponsive staff when attempting to resolve issues. One reviewer described feeling "disgusted" with the company's customer service, citing a failure to register the installation of replacement windows with the relevant body.
Conclusion
While many customers have reported a positive experience with New Windows, others have encountered significant issues. It is essential for potential customers to be aware of these concerns and to research the company thoroughly before making a decision.
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