A Established Leader in Transport, Logistics, and 3PL Solutions
Harbour International Freight has been a trusted logistics partner for over fifty years, providing comprehensive transportation and warehousing services throughout the UK, Ireland, and Europe. We hold firm to the belief that personalized customer service, combined with industry expertise, is the key to success.
Our Expertise
Our diverse services include:
Domestic & European Transport
- Comprehensive UK and European transport solutions for palletised goods
- Timed collections, deliveries, and same-day options
- Competitive and transparent pricing
- Expertise in handling all types of cargo, including specialist items
Air & Sea Freight
- Competitive air freight forwarding services to destinations worldwide
- Ocean freight transportation with reliable partners
- Customs clearance management for a smooth import/export experience
Warehousing & Storage
- Secure warehousing and storage facilities across the UK and Ireland
- Flexible storage options to meet your specific needs
- Value-added services including order fulfillment and pick-and-pack
Additional Services
- Retail Plus: Delivery and unpacking of goods directly into your store
- Insurance services to protect your cargo
- Comprehensive tracking and POD systems
A Commitment to Quality and Sustainability
Harbour International Freight holds itself to the highest standards of professionalism and sustainability. We are committed to:
- Providing honest, reliable, and efficient service
- Delivering cost-effectiveness and efficiency
- Minimizing environmental impact through responsible practices
Join Us in Delivering Excellence
With a network of over 30 locations across the UK and Ireland and a global reach through our partnership with Pall-Ex, Harbour International Freight is your trusted partner for all your transport and logistics needs. Contact us today to discuss your specific requirements and discover the difference our expertise can make to your business.
Poor Customer Service and Experience
Many customers have had a disappointing experience with Harbour Freight, citing poor customer service, unprofessional drivers, and delayed payments. Author Taher Motahar was left without a forklift and had to wait an additional day for its delivery. Anonymous L. complains about delayed payments due to the company not paying the agency, leading to a delay in their own pay. Mujtaba Tirmazi had a negative encounter with a rude and unprofessional driver, calling it the "worst experience with the delivery driver ever!" Author Taleb A. expresses extreme frustration, claiming that a pallet was damaged during delivery, and that the company's customer service is "absolutely rubbish".
Positive Experiences
On the other hand, a few customers have had a positive experience with Harbour Freight. Author Lee Berry, a new employee, praises the company's calm and professional environment, stating that it's a brilliant place to work. Paige Helire-Ward was impressed with the company's ability to deliver a shipment on a Friday night, allowing her son's birthday gift to arrive on time. Allen Hanmer and Steve Greenhalgh also had positive experiences, commending the company's excellent service, efficient transport, and helpful staff.
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