Business Details
Emergency
services
Your Trusted Veterinary Partner in Carlisle
Established to provide comprehensive veterinary care, Eden Veterinary Centre specialises in treating small and large animals with a focus on preventative health, emergency services, and long-term wellness. Our team of experienced veterinary surgeons and nurses delivers 15-minute consultations as standard, ensuring thorough care and open dialogue with pet owners. We operate two practices in Carlisle and Longtown, offering 24-hour emergency support, pet nutrition guidance, and surgical expertise with state-of-the-art facilities. Our services extend to microchipping, vaccinations, neutering, and behavioural advice, alongside puppy training classes to foster well-adjusted pets.With a commitment to transparency and client education, we prioritise pet health through regular check-ups, advanced diagnostics, and tailored treatment plans. Our dedicated nursing team provides free advice on weight management and dental care, while our inpatient facilities ensure comfort during recovery. By combining technical excellence with compassionate care, we aim to build lasting relationships with both pets and their owners across Cumbria.
Services
Pet vaccinations
Wellness screening
Emergency care
Microchipping
Neutering
Pet nutrition
Surgical procedures
Vaccination programs
Worming treatments
Home visits
Highlights and features
- We offer 15-minute consultations as standard for thorough pet assessments
- Our 24-hour emergency veterinary service ensures round-the-clock care
- Free nurse-led advice on nutrition, weight management, and dental health
- Comprehensive animal behaviour guidance and puppy training classes
- Advanced on-site lab facilities for rapid diagnostic results
Services
Pet vaccinations
Our vaccination programs protect pets against preventable diseases through tailored schedules for puppies, kittens, and adult animals. We administer core vaccines like parvovirus and distemper while providing clear guidance on booster requirements. Our staff ensures minimal discomfort during injections and offers advice on post-vaccination care.
Emergency care
Available 24/7, our emergency veterinary service treats critical conditions including trauma, poisoning, and acute illnesses. Equipped with rapid diagnostic tools and specialist facilities, we provide immediate stabilisation and ongoing care for pets requiring urgent medical attention across Cumbria.
Surgical procedures
From routine neutering to complex operations, our surgical services utilise modern equipment and anaesthetic protocols. We perform orthopaedic procedures, soft tissue surgeries, and dental operations with pre-operative assessments and post-operative monitoring in our recovery suites.
Pet nutrition
Personalised dietary plans address specific needs including weight management, life-stage requirements, and medical conditions. Our nurses provide evidence-based advice on commercial diets, home-prepared meals, and nutritional supplements to optimise pet health.
Behavioural advice
We address common issues like separation anxiety, aggression, and inappropriate toileting through professional guidance. Our team offers practical solutions for training challenges and can refer complex cases to certified animal behaviourists for specialist intervention.
People
Suzanne Ackerley
Clinical Director
BVMS graduate with MRCVS accreditation, Suzanne leads our clinical team with expertise in small animal medicine and surgery. She prioritises compassionate care and continuous professional development.
Charlie Foster
Senior Veterinary Surgeon
Experienced in emergency medicine, Charlie provides expert care during critical situations. His focus on client communication ensures pet owners understand treatment options and recovery processes.
Pip McLachlan
Senior Veterinary Surgeon
With a Cambridge veterinary degree, Pip specialises in diagnostic imaging and internal medicine. She maintains particular interest in endocrinology and gastrointestinal disorders in companion animals.
Victoria Galpin
Head Nurse
RVN-qualified Victoria manages our nursing team, overseeing patient care and wellness clinics. She specialises in anaesthesia and rehabilitation therapies for post-surgical recovery.
Ashley Vass
Practice Director
Overseeing daily operations, Ashley ensures efficient service delivery across both practices. With extensive experience in veterinary management, she focuses on client satisfaction and team development.
Questions
Do you offer 24-hour emergency veterinary services?
Yes, our Carlisle practice provides round-the-clock emergency care with experienced vets and nurses available for urgent pet medical needs.
How long do routine consultations last?
We allocate 15 minutes as standard for consultations, allowing thorough discussion of pet health concerns and preventative care strategies.
What pet health plans do you offer?
Our Pet Health Club provides structured wellness programs covering vaccinations, flea/worming treatments, and regular health checks at discounted rates.
Can you assist with pet behaviour problems?
We offer behavioural advice for common issues and can refer complex cases to certified specialists while providing ongoing support for owners.
Do you provide home visit services?
Home visits are available for specific medical requirements, though we recommend clinic visits for full diagnostic capabilities and treatment options.
