Business Details
8 Years
experience
Emergency
services
Trusted IT Support for Charities and SMEs in East Kilbride
Established in 2018, Luma-IT 2018 2018 operates as a dedicated IT services provider for charities, social enterprises, and SMEs across Scotland. Our team combines over 80 years of cumulative industry experience, including CCIE-certified engineers and professionals with Microsoft, Cisco, and ITIL accreditations. We prioritise proactive IT management, offering remote monitoring, hardware upgrades, and Office 365 migrations tailored to clients' operational needs.Our approach integrates sustainability through refurbished equipment supply and cost-effective solutions, reflecting our commitment to both client success and environmental responsibility. With 24/7 support availability and a client-centric ethos, we ensure seamless technology integration aligned with organisational goals.
Services
IT Support
IT Management
IT Consultancy
Hardware Supply
Office 365 Migrations
Details
- Year established: 2018
Highlights and features
- We offer proactive IT management to prevent issues before they occur.
- Our team holds industry-leading certifications including CCIE, Microsoft, and Cisco.
- We provide 24/7 support for urgent IT issues.
- We specialise in cost-effective solutions for charities and social enterprises.
- We prioritise sustainability through refurbished equipment and responsible practices.
Services
IT Support
Our remote IT support resolves day-to-day technical issues promptly via secure access to client systems. With 24/7 availability, we ensure minimal downtime for businesses across Scotland. Our team handles software glitches, hardware failures, and network problems with certified expertise.
IT Management
Proactive IT management prevents system failures through continuous monitoring and maintenance. We implement automated processes to ensure optimal performance, security updates, and compliance for charities and SMEs. This approach minimises disruptions and extends equipment lifespan.
IT Consultancy
Our consultancy aligns IT strategies with organisational goals, offering tailored advice on hardware/software investments and digital transformation. With 50+ years combined experience, we guide charities through cost-effective upgrades, cloud migrations, and future-proof technology planning.
Hardware Supply
We supply refurbished IT equipment to reduce costs and environmental impact. Our solutions include leased computers, upgrades, and compatibility assessments for seamless integration with existing systems. This supports sustainable operations for budget-conscious organisations.
Office 365 Migrations
Specialised Office 365 migration services ensure smooth cloud transitions with minimal disruption. We provide staff training, data transfer, and on-site support during implementation. This service helps charities leverage modern tools while maintaining data security and compliance.
People
Alan McFarlane
Technical Director
Alan, a CCIE-certified engineer since 1997, brings deep expertise in wireless communications and network infrastructure. With over 25 years in IT, he ensures technical excellence across all client projects.
Paul Rankin
Founder/Director
Paul, with 30 years of IT experience, holds Microsoft, Cisco, and ITIL certifications. His career spans global firms like IBM and Barclays, shaping our strategic approach to client solutions.
Zishan Iqbal
Operations Manager
Zee manages our service desk with aerospace engineering expertise, focusing on project management and customer-centric IT operations. His technical background ensures efficient problem resolution for clients.
Questions
What services do you offer for charities?
We provide IT consultancy, system management, cloud migrations, and hardware supply tailored to charities' budgets. Our focus is on cost-effective, sustainable solutions that align with organisational missions.
How do you handle urgent IT issues?
Our 24/7 support team resolves emergencies remotely or via on-site visits. We prioritise rapid response times to minimise downtime for critical operations.
Can you help with Office 365 transitions?
Yes, we specialise in seamless Office 365 migrations, including staff training, data transfer, and on-site support to ensure smooth adoption without disrupting daily work.
Do you offer hardware leasing options?
We provide leased computer solutions for organisations with budget constraints, ensuring access to modern technology without upfront costs.
How do you support sustainability?
We supply refurbished equipment, reduce electronic waste, and recommend upgrades over replacements where possible, combining environmental responsibility with cost savings.
