Business Details
Emergency
services
Your Trusted Veterinary Care Partner in Windsor
We are a privately owned veterinary group with a proud heritage of over 150 years serving the local community. Our independence allows us to maintain complete flexibility in practice management while consistently exceeding client expectations through exceptional service and care. With our main hospital in Windsor and branches in Egham and Ascot, we provide comprehensive veterinary services supported by state-of-the-art facilities and a dedicated team of professionals. Our 24-hour resident nurse at the Windsor hospital ensures continuous care for pets requiring extended stays. We specialise in preventative healthcare, emergency services, and life-stage specific treatments for both small animals and exotic pets.Our commitment to innovation is demonstrated through advanced medical equipment and tailored pet health plans that spread preventative care costs into manageable monthly payments. We prioritise client education and emotional support during critical moments, including end-of-life care. Our team's extensive experience spans routine treatments, complex diagnostics, and surgical interventions. We maintain transparency in all communications and pricing structures while upholding the highest standards of animal welfare. Our multi-location practice ensures accessible, reliable veterinary care across the region.
Services
Vaccinations
Neutering
Microchipping
Dental Care
Senior Pets
Weight Clinics
Ophthalmology
Pet Travel
Emergency Services
Puppy/Kitten Care
Highlights and features
- 150 years of continuous veterinary service to the local community
- 24-hour resident nurse available at our main Windsor hospital
- Specialist facilities for exotic pet care and ophthalmology
- Custom pet health plans with monthly payment options
- Experienced team providing both routine and emergency care
Services
Vaccinations
We provide comprehensive vaccination programmes tailored to your pet's specific needs. Our protocols follow the latest veterinary research and include core vaccines for dogs, cats, and exotic pets. Regular booster schedules help maintain immunity against common infectious diseases while our staff provides detailed guidance on post-vaccination care.
Neutering
Our neutering services include pre-operative health checks and pain management plans. We offer both traditional spaying/neutering and alternative procedures for specific breeds. Our team provides detailed aftercare instructions and follow-up appointments to ensure proper recovery for your pet.
Dental Care
We provide complete dental services from routine cleanings to complex oral surgeries. Our facilities include digital dental X-rays and ultrasonic scaling equipment. We offer preventative care advice and treatment plans for periodontal disease, tooth extractions, and dental trauma cases.
Emergency Services
Our Windsor hospital provides round-the-clock emergency veterinary care with an on-site resident nurse. We handle critical cases including trauma, poisoning, and acute illness. Emergency appointments are available for existing clients with immediate access to diagnostic imaging and intensive care facilities.
Pet Health Plans
Our flexible health plans spread preventative care costs into monthly payments. Plans include routine vaccinations, flea/worm treatments, and annual health checks. Members receive priority appointment booking and discounts on additional services while maintaining complete flexibility to cancel anytime.
Questions
What emergency veterinary services do you offer?
Our Windsor hospital provides 24/7 emergency care with resident nursing staff. We handle critical cases including trauma, poisoning, and acute illness with immediate access to diagnostic imaging and intensive care facilities.
How can I spread pet healthcare costs?
Our Pet Health Plans allow monthly payments for preventative care including vaccinations, flea/worm treatments, and annual health checks. Plans offer priority booking and discounts on additional services with flexible cancellation options.
Do you treat exotic pets?
Yes, we have specialist facilities and experienced staff for exotic pet care including reptiles, birds, and small mammals. Our services include species-specific vaccinations, surgical procedures, and dietary consultations.
What locations do you serve?
We operate from three locations: our main hospital in Windsor (SL4 4BS), Egham branch (TW20 9HQ), and Ascot branch (SL5 7HE), providing accessible veterinary care across the region.
How do I book an appointment?
Appointments can be booked online through our website or by calling your preferred location directly. Emergency cases should contact our Windsor hospital immediately for urgent care requirements.
What payment methods do you accept?
We accept major credit/debit cards, cash, and bank transfers. Payment plans are available for extensive treatments, and we work with most pet insurance providers for direct claim processing.
