Expert Care for Your Beloved Pets, Every Day
At Alder Veterinary Practice, we are dedicated to providing the highest standards of veterinary care to our beloved pets in a professional and friendly environment. Established in the early 1980s, we have built a reputation for excellent but fairly priced veterinary care. As a fully accredited RCVS practice, we meet strict standards and ensure our team is up to date with the latest techniques.
We continually look for ways to improve our service to both clients and patients alike. Our experienced team provides comprehensive veterinary care 6 days a week, offering a full range of in-house surgery, without the need for referral to external specialist centers. This helps your pet recover quicker as it greatly reduces stress for them and for you too! Onsite, we have advanced facilities; diagnostic imaging, digital radiography, endoscopy, ultrasound, and state-of-the-art in-house blood analysis.
Our Services
We understand that every pet is unique and deserves the best possible care. That's why we offer a wide range of services to cater to their individual needs. From vet consultations and veterinary nurse clinics to pet vaccinations, neutering, and microchipping, we've got you covered. Our dental care services include dog dental care, cat dental care, and rabbit dental care, ensuring your pet's smile shines bright.
Our Pet Health for Life Plan is designed to provide your pet with the best possible care throughout their life, from puppy or kittenhood to old age. We also offer weight management services for cats, dogs, and rabbits, as well as senior pet care and referral services.
Our Facilities
Our clinic is designed to provide a comfortable and stress-free environment for your pet. We have separate cat and dog waiting areas, a dental suite, and pet acupuncture facilities. Our state-of-the-art in-house blood analysis and diagnostic imaging facilities enable us to quickly diagnose and treat any health issues your pet may have.
Meet Our Team
Our team of experienced veterinarians, veterinary nurses, and support staff are dedicated to providing exceptional care to your pet. We strive to build strong relationships with our clients, understanding the importance of trust and open communication in pet care.
Sustainability
At Alder Veterinary Practice, we are committed to reducing our carbon footprint and promoting sustainability in all aspects of our practice. We strive to minimize waste, reduce energy consumption, and promote eco-friendly practices wherever possible.
Administrative Issues and Disappointing Experiences
Some reviewers had disappointing experiences with the veterinary practice, citing issues with administrative support, such as difficulty in obtaining prescriptions and medication, and poor communication. They felt that the practice was more interested in making a profit than in providing good care for their pets.
Poor Value for Money
Several reviewers felt that the practice was overcharging for services and medication, with one reviewer stating that they were "ripped off" by the high costs of blood tests and medication. Another reviewer was upset that they were not told about the cost of medication until after the treatment was given.
Lack of Care and Compassion
One reviewer felt that the practice did not show sufficient care and compassion for their pet, and that they were more interested in making money than in providing good care. Another reviewer was upset that the practice did not communicate effectively with them about their pet's condition and treatment.
Positive Experiences
Despite the negative experiences, many reviewers had positive experiences with the veterinary practice, praising the friendly and caring staff, the cleanliness and layout of the practice, and the professional and knowledgeable veterinarians. Some reviewers were grateful for the sympathy and support they received from the staff during difficult times.
Staff Praise
Many reviewers praised individual staff members, such as Scarlett, Ryan, and Aimee, for their kindness, professionalism, and expertise in caring for their pets.
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