Stay, explore and experience London with us
At the Royal Cambridge Hotel, we are dedicated to providing our guests with a comfortable and relaxing stay in the heart of London. Our 3-star hotel is situated in a beautiful Victorian townhouse in Paddington, offering 39 stylishly designed rooms with modern amenities.
Our History
The Royal Cambridge Hotel has a rich history, being a part of two Victorian townhouses. Our hotel has been carefully designed to maintain its original charm and character while providing guests with all the modern comforts they need.
Our Services
We offer a range of services to ensure that our guests have a comfortable and enjoyable stay with us. Our services include:
- Complimentary breakfast to start your day off right
- Stylishly designed rooms with modern amenities
- Central location with easy access to public transportation
- 24-hour reception and room service
- Exclusive website offers and discounts for advance bookings
- Special minimum stay offers for longer stays
- VIP status for direct bookings
Our Location
Our hotel is located in the heart of London at Paddington, making it easy for guests to explore the city's many attractions and sites. We are within walking distance to Hyde Park, Paddington Station, and many other popular destinations.
Our Commitment to You
At the Royal Cambridge Hotel, we are committed to providing our guests with an exceptional stay. We take pride in our hotel and strive to exceed our guests' expectations. Whether you are a business or leisure traveler, we are confident that you will find our hotel to be a welcoming and comfortable abode.
Our Rooms
Our rooms are designed with both style and comfort in mind. We offer a range of room types to suit different needs and preferences, including single, double, double deluxe, triple, quadruple, and family rooms. All of our rooms come equipped with modern amenities, such as flat-screen TVs, free Wi-Fi, and en-suite bathrooms.
Hotel Review Summary
General Overview
This hotel has received mixed reviews from guests, with ratings ranging from one to four stars. Overall, the hotel's location is a significant advantage, being close to Paddington Station and central to many shops and cafes. However, the hotel's cleanliness, room size, and staff service have been the main points of concern for guests.
Cleanliness and Room Conditions
Several guests have expressed dissatisfaction with the cleanliness of the hotel, particularly with regards to the rooms and bathrooms. There have been reports of unclean sheets, blood stains, and unpleasant odors in the rooms and bathrooms. One guest mentioned that the shower had hair on it and an unpleasant smell.
Room Size and Comfort
Guests have also commented on the small size of the rooms, with one guest comparing their room to a kennel and another stating that their room was not big enough to swing a cat. The beds have been described as uncomfortable, with one guest mentioning that the bed was so small they had to sit in the bathroom to avoid sitting on each other's laps.
Staff Service
The staff service has been criticized by some guests, with one guest stating that the staff was not very helpful. There was an instance where a guest requested a refund for a cleaning service they had paid for but did not receive, and the staff did not respond to their request. However, other guests have reported positive interactions with the staff, including one guest who appreciated the staff's efforts to allocate them a bigger room.
Safety Concerns
One guest raised safety concerns, mentioning that there were issues with the electrical sockets and the exposed earth cable from the towel rail. They suggested that these issues should be addressed to improve the overall safety of the hotel.
Overall Experience
While the hotel's location is a significant advantage, the issues with cleanliness, room size, and staff service have negatively impacted the overall experience for many guests. There is a clear need for improvement in these areas to enhance the satisfaction of guests staying at this hotel.
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