Nestled in the heart of London, The Rubens at the Palace offers a luxurious five-star experience steeped in rich history. Established in a prime location near Buckingham Palace, this royal heritage hotel boasts a remarkable blend of tradition, elegance, and modern luxury.
A Royal Legacy
Our story begins centuries ago, when the current site was part of the sprawling grounds of Buckingham Palace. Today, we stand as a testament to that rich history, carrying the essence of royal elegance and tradition into the modern age. Led by experienced Managing Director Malcolm Hendry and General Manager Vince Castronovo, our dedicated team meticulously uphold the hotel's heritage through warm and attentive British hospitality.
Experience Exquisite Service
Every interaction at The Rubens at the Palace is designed to surpass expectations. From the moment you step through our welcoming entrance, our liveried doormen and attentive receptionists will ensure a memorable experience. Every detail is meticulously attended to, leaving you free to bask in the luxury and tranquility of your surroundings.
Lavish Accommodation
Step into one of our 161 individually designed rooms and suites, each meticulously decorated with regal flair. Fabric-covered walls, velvet tapestries, and Murano chandeliers create a truly opulent atmosphere. Each room offers a unique blend of timeless elegance and modern comfort, ensuring the ultimate in restful indulgence.
Indulge in Royal Delights
Beyond our luxurious accommodations, we offer a curated selection of dining options and experiences. From the refined British cuisine of The English Grill to the delightful Afternoon Tea at The Palace Lounge, each meal is a culinary journey.
Explore Royal London
Perfectly positioned in the heart of London, The Rubens at the Palace grants you unparalleled access to the city's iconic landmarks. Witness the Changing of the Guard ceremony at Buckingham Palace, stroll through the picturesque St. James's Park, or explore the vibrant neighborhoods surrounding us.
Our Commitment
At The Rubens at the Palace, we are driven by a desire to provide exceptional guest experiences and exceed expectations. Our unwavering commitment to exceptional service, luxurious accommodations, and unforgettable moments ensures that your stay with us will be truly memorable.
Location and Ambiance
The Rubens at the Palace is situated in an excellent location, with many major sites within walking distance, including Westminster Abbey, Buckingham Palace, and the London Eye. The hotel itself is old, but many guests appreciate its charm.
Staff and Service
The staff at the Rubens are consistently praised for their friendliness, helpfulness, and attentiveness. From the doorman to the concierge, front desk, and bar staff, every member of the team goes above and beyond to ensure a great stay. Several guests specifically mention memorable experiences with individual staff members, such as Taylor, Geoegio, Pascal, and the doorman.
Food and Amenities
Breakfast is a highlight for many guests, with several praising the delicious options and warm service. Some guests mention that the continental breakfast is basic, but others enjoy the afternoon tea and other meal options. The hotel's rooms are well-designed, with comfortable beds and nice bathrooms. Guests appreciate the thoughtful touches, such as heated towel racks and a welcoming atmosphere.
Room Quality
While some guests mention that the rooms are small due to the hotel's age, others appreciate their size and comfort. The rooms are kept exceptionally clean and well-kept, with some guests praising the amenities, such as the roomy size and heated towel racks.
Negative Experiences
One guest had a poor experience in the New York Bar, reporting a rat on the floor and unfriendly service. Another guest found the hotel too old-fashioned and the location not suitable for their needs.
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