Who we are
SV24-7 Vending, now part of Lavazza Professional UK, is a leading provider of innovative vending solutions throughout Scotland. With over 60 years of industry expertise, we leverage the latest technology and a deep understanding of client needs to deliver exceptional service and tailor our offerings to each individual business.
Our Services
We offer a comprehensive range of vending solutions, encompassing both fully-operated and do-it-yourself options:
- Hot Drinks machines: Enjoy freshly brewed coffee and tea on demand with our Bean to Cup machines.
- Combination machines: Choose from our diverse selection of combination machines, perfect for offering both confectionery and savory treats.
- Soft Drinks & Snacks: Stay refreshed with our cold drinks and snacks selection, conveniently available from numerous machines.
- Fresh Food service: Savor delicious and nutritious fresh food options with our bespoke fresh food service.
Our Commitment
At SV24-7 Vending, we prioritize:
- Customer satisfaction: Providing exceptional customer service, responsive support, and personalized solutions.
- Quality: Offering high-quality products and ensuring meticulous hygiene across our machines.
- Innovation: Continuously exploring and implementing cutting-edge technology to enhance the vending experience.
- Sustainability: Implementing eco-friendly practices throughout our operations.
Our Values
Our core values guide our actions and decisions:
- Integrity: Maintaining the highest ethical standards and transparency in all our dealings.
- Professionalism: Delivering a courteous and reliable service with a focus on attention to detail.
- Customer-centricity: Prioritizing client needs and providing personalized solutions.
- Innovation: Embracing new technologies and trends to enhance the vending experience.
Our Mission
SV24-7 Vending strives to become the leading vending service provider in Scotland, known for our innovative solutions, exceptional customer service, and unwavering commitment to quality and sustainability.
Customer Feedback
The reviews of SV24-7 reflect a mixed bag of opinions, with some customers expressing dissatisfaction and others praising the company's service.
Unsatisfactory Experiences
Some customers have had negative experiences with SV24-7. One reviewer, Emma Wardlaw, gave the company a 1-star rating and described the service as "absolutely appalling". She accused the owner of being discriminatory and obnoxious, and advised others to take their business elsewhere.
Satisfactory Experiences
On the other hand, several reviewers have had positive experiences with SV24-7. Helen Botterill gave the company 5 stars and praised their innovation, support, and service. She recommended them as an addition to any business or alternative to current food and drink offerings. Will Macpherson also gave the company 5 stars and mentioned that the vending machines supplied by SV24-7 have been a hit with his team. He commended Fiona and the rest of the team for their excellent service and commitment. John Allan similarly praised the great staff and commitment to excellent service at SV24-7.
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