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Angell Pets, a family-run establishment, has been serving the needs of pet lovers in the community for generations. With a passion for animal welfare and a deep understanding of pets' unique requirements, we have established ourselves as a trusted source for quality pet supplies and exceptional customer service.
Our Expertise
Our team comprises experienced professionals who are deeply passionate about animals. We understand the importance of providing pets with the highest quality products and care. With extensive knowledge in animal nutrition, habitat essentials, and grooming, our staff is always ready to offer personalized advice and guidance.
Products and Services
Angell Pets offers an extensive range of products and services to meet the diverse needs of pet owners. Our product portfolio includes:
- Accessories and Supplies: Feeding and watering bowls, pet beds, collars, leads, grooming tools, and more.
- Food and Treats: Premium-quality food for dogs, cats, reptiles, birds, and small animals.
- Habitat Essentials: Spacious enclosures, heating and lighting systems, water filtration equipment, and environmental control devices.
- Grooming and Care: Professional grooming services, pet nutrition consultations, and parasite control solutions.
- Grooming and Training Supplies: Collars, harnesses, training treats, and grooming tools to keep your furry friends looking and feeling their best.
Exceptional Customer Service
At Angell Pets, we prioritize exceptional customer service. Our dedicated team is renowned for its personalized attention, responsiveness, and willingness to go the extra mile to ensure your complete satisfaction. We offer:
- Personalized recommendations based on your pet's needs and lifestyle.
- Convenient online ordering and home delivery options.
- Responsive customer support via phone, email, or live chat.
Our Commitment
At Angell Pets, we are committed to:
- Providing high-quality products and services at competitive prices.
- Promoting responsible pet ownership through educational resources and community outreach programs.
- Supporting local animal shelters and rescue organizations.
Overview of Customer Reviews
Mixed Reviews on Customer Service
Reviews highlight mixed experiences with customer service. While some customers praise the staff for being welcoming, friendly, and helpful, others express disappointment with the owner's attitude and lack of customer service with a smile.
Positive Aspects of the Pet Shop
Expert Advice and Care
Many customers appreciate the expert advice and care provided by the staff, especially when it comes to exotic pets. The shop is highly recommended for its knowledgeable staff and the importance placed on animal health and care.
Wide Range of Pets and Supplies
The shop offers a wide range of pets and supplies, including reptiles, fish, and small animals. Customers appreciate the reasonable prices and the option to buy live food.
Friendly and Knowledgeable Staff
Most customers praise the staff for being friendly, knowledgeable, and helpful. They provide excellent service, offering advice and ensuring customers have everything they need for their pets.
Negative Aspects of the Pet Shop
Poor Customer Service
One customer had a negative experience with the owner, who allegedly refused to look at them in the face when they couldn't afford a particular cage. Another customer had a bad experience with a refund, claiming the owner was untrustworthy and rude.
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