Border Vets, with two modern branches in Galashiels and Selkirk, has been providing compassionate and comprehensive care for pets in the Borders region for over 70 years. Founded in 1949 by Captain John Gibson, our practice has grown into a trusted and respected member of the local community.
Our Mission
Our dedicated team of experienced vets and nurses are committed to offering:
- Individualized care: We get to know each and every pet and their owners, creating a personalized healthcare plan based on their unique needs.
- Tailored treatments: Our experienced veterinarians diagnose and treat a wide range of ailments, from common illnesses to more complex medical and surgical conditions.
- Compassionate support: We understand the deep bond between pets and their owners, and are sensitive to your concerns and emotions.
Our Services
We offer a comprehensive range of services to meet all your pet's needs, including:
Primary Care
- Vaccinations and preventative care
- Neutering and microchipping
- Flea, tick, and worm control
- Dental care
- Nutritional advice
Advanced Treatments
- Medical and surgical care for a variety of ailments
- Diagnostic imaging and lab tests
- Pet therapy and behavior consultations
Specialized Care
- End-of-life care and pet crematorium services
- Transport services for pets who require specialized care or transportation
- Consulting services for local businesses and pet owners
Community Involvement
We believe in being an active member of the community. We actively support local businesses, sponsor community events, and participate in initiatives that promote responsible pet ownership.
Our Values
Our business is guided by strong ethical values, including:
- Compassion: We treat both pets and their owners with respect and empathy.
- Integrity: We uphold the highest standards of ethical conduct in all our activities.
- Professionalism: We maintain transparent communication and clear records.
- Community: We actively engage with the local community and support local initiatives.
Exceptional Service and Professionalism
The majority of reviews are glowing, with customers praising the friendly welcome, professional service, and caring attitude of the staff. Many reviewers have been with Border Vets for years, and have developed a strong relationship with the team. They appreciate the attention to detail and the time taken to understand their pets' needs.
Some Disappointments
On the other hand, two reviewers have had less than satisfactory experiences. One reviewer was unhappy with the lack of compassion shown by management during a difficult period in their life, and felt that the veterinary practice prioritized financial gain over their pet's well-being. Another reviewer had a series of negative experiences, including misdiagnosis, unnecessary tests, and dangerous medication prescribed.
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