Dedicated to caring for your animals, all of them, all the time!
Hawick Veterinary Practice has been providing compassionate and expert care for animals of all kinds for many decades. Based in the heart of Hawick, our team of dedicated veterinary professionals is committed to serving the local community and the wider Scottish Borders region.
We are proud to offer a comprehensive range of veterinary services, from routine healthcare to complex surgical procedures, and our facilities are second to none. Our team is continually updating their skills and knowledge to ensure that we remain at the forefront of veterinary medicine.
At Hawick Veterinary Practice, we believe that every animal deserves the highest standard of care, regardless of their size, species or background. We are passionate about animal welfare and are dedicated to promoting the health and wellbeing of all the animals in our care.
Our team of vets, nurses and support staff are all committed to providing bespoke customer care, and we strive to build strong, lasting relationships with our clients and their pets. We understand that pets are beloved members of the family, and we treat every animal as if they were our own.
Services We Offer
We offer a wide range of veterinary services, including:
- Emergency care: Our emergency service is available 24/7, 365 days a year. If you have an emergency outside of normal working hours, please call us and we will do our best to assist you.
- Preventative healthcare: We offer a range of preventative healthcare services, including vaccinations, parasite control, and health checks. Our Pet Health for Life plan is a convenient and affordable way to take care of your pet's preventative healthcare needs.
- Dental care: We offer a range of dental care services for dogs, cats, and rabbits, including routine dental check-ups, cleaning, and extractions.
- Neutering: We offer neutering services for dogs, cats, rabbits, and other small pets. Neutering can have a range of health and behavioural benefits for your pet.
- Surgical procedures: We offer a range of surgical procedures, including routine procedures such as spaying and neutering, as well as more complex procedures such as orthopaedic surgery.
- Advanced diagnostic services: We offer a range of advanced diagnostic services, including ultrasound, endoscopy, X-ray, and blood testing. These services allow us to quickly and accurately diagnose and treat a wide range of medical conditions.
- Equine services: We offer a range of services for horse owners, including routine healthcare, dentistry, lameness investigations, and artificial insemination.
- Farm animal services: We offer a range of services for farmers, including herd health planning, pregnancy diagnosis, internal parasite control, and semen testing.
- Veterinary nurse clinics: Our qualified veterinary nurses offer a range of clinics, including weight management clinics, health checks, and microchipping.
At Hawick Veterinary Practice, we are dedicated to providing the highest standard of care for all the animals in our care. If you have any questions about the services we offer, please don't hesitate to get in touch.
Emotional Support and Compassion
Many reviewers have praised the practice for their emotional support and compassion during difficult times. They appreciated the empathy and sensitivity shown by the staff, particularly during the loss of a beloved pet. The practice's ability to accommodate families at short notice and provide gentle care for the pet has been particularly commended.
Positive Experience
Reviewers have consistently praised the practice for their friendly and welcoming staff, both on the phone and in person. They have noted the vets' ability to listen to concerns and take the time to reassure pets before examinations. Many have also commended the practice for their efficiency, kindness, and professionalism.
Negative Experiences
On the other hand, some reviewers have highlighted issues with the practice's pricing, with one reviewer citing an excessive cost for a repeat prescription. Another reviewer was overcharged for a dog neutering procedure and was disappointed with the quality of care provided. A third reviewer felt that the practice was only interested in making money rather than providing genuine care.
Complaints and Disputes
Two reviewers have specifically mentioned disputes they had with the practice, including accusations of charging for imaginary prescriptions and prioritizing profits over patient care. These complaints have led to a loss of trust and a decision to avoid the practice in the future.
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